Volume Knob Not Working... Jensen VM9312

CAN YOU USE CEMENT TO ATTACH IT TO THE ROD?

The VM9312 has a volume knob on the unit's faceplate. Just rotate the knob on the left (a little below the optical disc D slot) clockwise to increase the volume. Turn it the opposite way to lower the volume. (If you have the knob set to the maximum volume and then lowered the volume with the remote, you may need to reset the unit; see below.) If you push in and release on this button, you press Enter or confirm a setting when you are in any audio settings menu.

If the volume control isn't working, check if the mute is on. Press once to toggle the Mute. The mute button is just below and near the right side of the optical drive slot.

If you still can't change the volume, check if you have the wiring correct and no shorted wires. Look for damage at the speakers (or evidence of mice chewing on the wires). Also check your audio balance. See the manual page 12 here: http://www.voxxintlcorp.com/docs/common/VM9312/VM9312_OM.pdf . You may also want to try a system reset. (Press and hold the reset button for a few seconds by using the tip of a ballpoint pen in the little opening at the lower right hand side of the faceplate.)

I hope this helps.

Cindy Wells

Check the control out to see if a bad internal contact is the culprit. If the knob is working then the audio circuits of your unit are kaput.

unscrew the backing, look arownd.

If you need to remove the head unit, have a look at the removal guides at www.carheadunit.co.uk

You need to be a bit clearer on the exact nature of the issue.
Please include if the unit was working and suddenly stopped producing sound (ie - speaker output fuse blew) or if you relocated the unit, and after hooking it back up, you aren't getting any sound (ie - not hooked up right) or if the volume knob isn't changing the readout for the volume level (logic or knob broken) - and also include the make and model of WHAT the volume knob is attached to (ie - Yamaha receiver model X)

it needs to be serviced by jensen or some other repair facility. there is nothing you will be able to do to get the knob to work. if it plays cd's and not dvd's thats also an issue that you can't fix by yourself. if it doesn't play cd's or dvd's then you can TRY to run an optical cleaner through it. its a cd player cleaner kit you can get at most electronics stores.

Set the volume to the desired start up volume then hold the knob in for about thirty seconds. It should beep. The radio will then start at that volume everytime you start your car.

I contacted Jensen and got a real soluton without paying you anything....and it didn't cost me one dime!!!!

Try setting the volume on the level you want, they push in the volume knob for about 20 secs until you hear a beep.