Question about RCA DRC8335
Brand new unit, worked for 3 days just fine, - then froze up. The only button that works on the unit or remote is the standby button. Blank DVD stuck in DVD tray. Video stuck in the video slot. The only thing on the display is a scolling "Hello". Unplugged and plugged it back in several times. Not menu's, no anything. HELP!
I just called, if I mail it back, they will send a replacement. I also mentioned I have a VHS & DVD stuck in it, and was told to have it removed by a repair shop, and they would reimburse me up to $20.
Posted on Apr 28, 2008
How can we get a recall going?
Posted on Apr 08, 2008
I called the secondary 800# as the number in the manual has a recording for "if you are calling about the drc8335 call 877-805-0519" how bout it? A separate number just for this unit?
The guy said to unplug the unit for at least 30 MINUTES & that I would have to rescan in all the channels I have spent alot of time scanning in by rotation of the antenna. Geezzz I wish I had returned it to the store before the 90days were up... (price has dropped below $150 was 219 last year?)
Posted on Mar 19, 2008
Unplug the power for ~30second is my working solution for this lock up problem and this is not the only SDTV tuner that I have had lock up, from motorola to magnavox they ocassionally locked up on me and the only solution is to unplug the unit from A/c to reboot the computer in it. These "tuners" need spike/surge/filtering of AC I suspect. This RCA/Thompson 8335 combo is particularly agravating for me now with a tape stuck in it. Can anyone say RECALL?
Posted on Mar 12, 2008
Get it repaired under warranty.
Posted on Jan 06, 2008
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