Question about Brother MFC-8440 All-In-One Laser Printer

1 Answer

Drum Service Message

I replaced the Drum with a new one and the "Replace Drum" service keeps coming on. I powered the printer off, the message went away but after printing couple of pages it came back, any ideas?

Thanks,
Jay

Posted by Anonymous on

  • Anonymous Nov 28, 2007

    change drum soon

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1 Answer

Soulvisitor

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  • Brother Master
  • 1,113 Answers

Yup reset counter, must open front door and press set button then arrow to replace drum and yes, press set/ok.

Posted on Oct 21, 2007

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Sir/Madam

he following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
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Or Visit official Brother Printer website For Brother Printer Troubleshooting Page Url Below:http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/002800/000037/faq002837_000.html?reg=us&prod=mfc7340_us_as&c=us_ot&lang=en

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  2. Press Menu => Machine Info. => Reset Menu.
  3. Press the Up or Down Arrow key to choose Drum.
  4. Press OK.
  5. Press 1 to reset the drum unit counter.
  6. Press Stop/Exit.
I hope this helps.

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(if you did the reset, you may need to talk to Brother Support. I'm assuming you used a Brother drum and only handled it by the handles.)

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