Question about Logitech Cordless Desktop MX3200 Laser Keyboard Mouse

1 Answer

Logitech MX3200 wireless keyboard & mouse

I installed batteries in the mouse and keyboard, installed the USB connections, turned the mini receiver on, and have a mouse -- but no keyboard.   Pushing the small red button on the back of the keyboard toggles the mini receiver light on and off, but does nothing for the keyboard.    The keyboard does bring up the shut down dialog on the screen when I push the button on the upper right, the one with the moon crescent.

 

There are no instructions included, and none to be found on the web,  so I need help.

Posted by Norwood on

  • 1 more comment 
  • Anonymous Nov 15, 2007

    keyboard locked

  • Anonymous Feb 02, 2008

    message: keyboard error or no keyboard present. When I push the crescent moon nothing happens.

  • loisbava Jan 16, 2009

    I have a wireless Logitech MX3200 and mouse. No instructions. I put the driver in USB - the mouse works. The keyboard doesn't. I have gone to Bluetooth connections in control panel - no help. The red button doesn't bring it on either. If I use the zoom and a few things, it makes noises like it's working, but it's not. It has brand new batteries also.

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1 Answer

eagle338

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I hope this helps.Go to the link scroll down to the end of the page and click on the link named Blue tooth mouse or keyboard not working properly..
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=535&p_created=1087233447&p_sid=RNUu3HOi&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MywzJnBfcHJvZHM9MCZwX2NhdHM9JnBfcHY9JnBfY3Y9JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9dHVybiBvbiBMb2dpdGVjaCBNWDMyMDA*&p_li=&p_topview=1
This should give you the complete info about it..If you dont understand something comeback and ask here..
Good luck!

Posted on Oct 20, 2007

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The wireless keyboard and mouse are not working.


  • Check to ensure that the wireless receiver is plugged into your computer. Press the "Connect" button on the bottom of the receiver to attempt reconnecting your mouse and keyboard to the computer. If your mouse and keyboard use Bluetooth, ensure that your computer's Bluetooth is active and detects the mouse and keyboard.
  • Check to see if the keyboard and mouse are turned on. If the power indicator lights on the keyboard and mouse are not green, press the "Power" button to turn the keyboard and mouse on.
  • Check the batteries of the mouse and keyboard. If the batteries are dead, replace them with fresh batteries and reconnect the mouse and keyboard to the computer by pressing the "Connect" button on the bottom of the wireless receiver attached to the computer. If your mouse and keyboard use rechargeable batteries, let the batteries recharge before using the device again.
  • Uninstall and reinstall your wireless keyboard and mouse drivers. Sometimes, the Logitech drivers are at fault for a bad connection. Use the Control Panel to uninstall the old drivers, then visit the Logitech website and install the latest drivers for your keyboard and mouse.
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If all the keys on the keyboard have stopped functioning follow the instructions below to reconnect the keyboard.

This problem is likely to be a lost connection. The connection between the mouse and the USB mini-receiver or the keyboard and the USB mini-receiver can be lost due to several reasons such as:
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Eliminate any problem sources mentioned above that might be affecting your devices.

Follow the procedures below to reconnect your mouse and keyboard.
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  2. Make sure the mouse is turned on. The on/off indicator on the bottom of the mouse should be green. If the on/off indicator is not illuminated, press and hold the red connect button on the bottom of the mouse until the on/off indicator is green.
    On / Off Indicator
    12145.1.0.jpg
  3. Press and release the red connect button on the underside of the USB mini-receiver. This will broadcast a signal to your mouse. This broadcast will last only a few seconds, so you must perform the next step quickly.
    12146.1.0.jpg
    Red Connect Button
  4. Quickly press the red connect button on the bottom of the mouse for 1 second, then release it. The power indicator will flash briefly and then turn green. The mouse is now connected to the receiver.
    12145.1.0.jpg
    Red Connect Button NOTE: Holding down the red button on the mouse for more than 2 seconds may cause your mouse to turn off instead of connecting. If this occurs, start again at step number 2.
  5. Move your mouse to see if the cursor moves. If the cursor follows the mouse movements, your mouse is now connected.
  6. Press and release the red connect button on the underside of the USB mini-receiver. This will broadcast a signal to your keyboard. This broadcast will last only a few seconds, so you must perform the next step quickly.
    12146.1.0.jpg
    Red Connect Button
  7. Quickly press and release the red connect button on the underside of the keyboard.
    Keyboard Connect Button
    11399.1.0.jpg
  8. You will hear a short beep. The keyboard is now connected to the receiver.
  9. Test your keyboard to see if it is working. If the mouse now works but the keyboard still does not, see Knowledge Base article 9144.

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