Flashing green light and hour glass - performs no functions

Hi,

Please perform the steps given below and check the functionality.

Bypass the surge protector
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If the all-in-one is plugged into a power strip, remove it from the power strip and plug it directly into a wall outlet and see if the message still appears.

Power Cycling
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1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.
6. Restart your computer and check the functionality.