Logitech Harmony 360 LCD Remote Control Logo

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Anonymous Posted on Jan 08, 2014

Cannot get safe mode off of my Logitech old style harmony360

My old remote for logitech 360 remote..Cannot get the safe off or get it to work at all

5 Related Answers

Anonymous

  • 5 Answers
  • Posted on Jun 09, 2009

SOURCE: harmony 520 remote is in safe mode.....how do I fix this

remove the batteries from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

now remove the batteries again and put it back in again without pressing any buttons

if this does nto fix the issue

remove the batteries from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

do a firmware upgrade

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Anonymous

  • 1 Answer
  • Posted on Aug 26, 2009

SOURCE: Logitech Harmony universal remote stuck in safe mode

Just a message to all that have problems with there Logitec remotes. My remote went into something called a "safe mode" when my partner changed the batteries while holding the power button.... I pressed every single button to try and get out of it but nothing seemed to work, (I was getting pretty frusterated, there is nothing in the manual to tell you how to fix this problem), however, I have now learnt that as you replace the batteries you need to have the number 2 button held in as you replace the last battery. This works 100% so if you have any trouble with the "safe mode" then this is what fixes it.

Carly.

Testimonial: "Worked like a charm"

Turk_97

Ian Kayhan

  • 138 Answers
  • Posted on Sep 24, 2009

SOURCE: My Logitech Remote 550 is Locked in the Safe Mode.

Doing a firmware upgrade is the BEST way to recover from Safe Mode. A remote may go into safe mode itself for a variety of reasons.

However, if the remote fails to communicate with the PC when it is stuck in Safe Mode, please try the following.

1. Remove the batteries from the remote & check for any stuck buttons especially the Power button that may be causing the remote to stay in this state.
2. If it still will not apply firmware to get out of safe mode, then still without batteries hold down the #2 button while plugging into USB, and it should exit Safe Mode, and say something similar to 'Firmware Upgrade Success'. Even though it says this, still perform the Firmware upgrade since it was stuck in Safe Mode to begin with.

Hope this helps

Testimonial: "Great advice. Thanks for your time."

Anonymous

  • 101 Answers
  • Posted on Feb 04, 2010

SOURCE: Logitech Harmony 670 remote stuck on Safe Mode.

1. Remove the batteries. While holding the 2 button down, connect the USB cable. The remote will boot into normal mode. Did this fix the problem? If no, please continue to troubleshoot.
ANSWER:
2. Update the firmware. Update the configuration. Did this fix the problem? If no, please continue to troubleshoot.
ANSWER:
3. There could be a stuck button on the remote causing the symptom. Remove the batteries from the remote. Push in, and massage each button ensuring it is not stuck down. Replace the batteries and Update the firmware. Update the configuration. Did this fix the problem? If no, please continue to troubleshoot.
ANSWER:
4. Remove the batteries from the remote. Manually place the remote into `Safe Mode` by holding off and plug in the USB. Upgrade the firmware in the remote. Update the configuration. Did this fix the problem? If no, please e-mail us back for further information about your issue.
ANSWER:

FIRMWARE:
1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.

A

Anonymous

  • Posted on Mar 05, 2010

SOURCE: Logitech Harmony 550 stuck on Safe Mode

Hi everyone. So I can see that there are a lot of people who are having trouble with their Harmony remotes being stuck in safe mode. Here's how to fix it and get your remote working again:


1. Connect your remote to the computer.

2. Launch the Harmony Remote Software, and log in.

3. Click "Downloads" at the top and click "Firmware"

4. The remote will go through the firmware update.

5. Select "Yes", and click NEXT to update the remote.


Voila! Hope this can help

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Related Questions:

0helpful
1answer

Logitech Harmony 520 stuck in safe mode

Use the solution provided at http://www.fixya.com/support/t5148847-not_functioning_message_showing_welcome
Probably a stuck button.
It worked for me.
tip

Harmony 360 Manual Download

Download Logitech Harmony 360 Remote Control Manual

7b2d807.jpg

Have you misplaced your Logitech Harmony 360 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 360 Remote Control Users Guide?

Follow this link (& click FREE) to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix
on Apr 30, 2010 • Televison & Video
tip

Harmony 360 Manual Download

Download Logitech Harmony 360 Remote Control Manual

7b2d807.jpg

Have you misplaced your Logitech Harmony 360 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 360 Remote Control Users Guide?

Follow this link (& click FREE) to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix
0helpful
1answer

Remote problems

Hi!

There is actually a link for how to get your Harmony 520 out of Safe Mode:


http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

Hope this helps you out!!!

-Kennedy
tip

Logitech Harmony Safe Mode Fix Is your Logitech Harmony Remote stuck in SAFE...

Logitech Harmony Safe Mode Fix

d63958b.jpg

Is your Logitech Harmony Remote stuck in SAFE MODE?

If you upgrade / update the firmware of your Logitech Harmony Remote, your remote will no longer be in SAFE MODE.

To upgrade or reapply the firmware on your Harmony remote:
  1. Launch the Harmony remote software and log into your account.
  2. Click on the Downloads button at the top-right corner of your screen.
  3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote.
  4. Once the firmware upgrade is complete, click on the Update Remote button.
Your Logitech Harmony has now had its firmware updated, and is no longer stuck in SAFE MODE.

I hope that helps.
____________________________________________
Logitech Harmony Firmware Update
on Apr 27, 2010 • Televison & Video
tip

Logitech Harmony Firmware Update

Logitech Harmony Safe Mode Fix

d63958b.jpg

Is your Logitech Harmony Remote stuck in SAFE MODE?

If you upgrade / update the firmware of your Logitech Harmony Remote, your remote will no longer be in SAFE MODE.

To upgrade or reapply the firmware on your Harmony remote:
  1. Launch the Harmony remote software and log into your account.
  2. Click on the Downloads button at the top-right corner of your screen.
  3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote.
  4. Once the firmware upgrade is complete, click on the Update Remote button.
Your Logitech Harmony has now had its firmware updated, and is no longer stuck in SAFE MODE.

I hope that helps.
____________________________________________
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix
on Apr 27, 2010 • Televison & Video
1helpful
1answer

Safe mode came up and I took the battery out and

connect to a computer but first you'l need the harmony software from logitech then it should come back
0helpful
1answer

Logitech 360 remote /samsung 52

Hi. Here is how to get your remote out of safe mode.

1. Connect your remote to the computer.
2. Launch the Harmony Remote Software, and log in.

3. Click "Downloads" at the top and click "Firmware"

4. The remote will go through the firmware update.

5. Select "Yes", and click NEXT to update the remote.


Voila! Hope this helps.

4helpful
1answer

Safe Mode

According to Logitech, If you remove the batteries, hold down the # 2 button and then replace the batteries that will boot the remote into normal mode. Also, holding down the power button while replacing the batteries boots the remote into safe mode.
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