I just purchased a Staple wireless mouse b250 which doesn't work. I believe it needs a driver installed. Can you please advise?

For which operating system? I doubt it requires a driver on windows.

Have you checked your battery on the mouse? I would pressume that it uses battery since its wireless. Does it have a on/off switch? Because for it to work you need to turn it on. Can you post the exact model and specs of your wireless mouse? For us to better understand what were dealing with. Reply back. Good Day.

The batteries for the B250-XT and Xpressway are not user-changeable. If you believe that your headset requires a new battery, please contact Technical Support at 800-742-8588.

Wireless mice come with a USB dongle and a wireless mouse. Install batteries in the mouse and plug in the USB dongle into 1 of your USB ports on your laptop while in Windows. Windows will detect the mouse and automatically install the software needed to communicate with the mouse. If Windows doesn't install this device automatically, try installing the drivers included on the driver CD.

I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

You have to install the driver for the same. Then try.

Regards,
Sreejith

Delete the driver you have now and when you plug back the unit it it will install driver and look for a updated driver you really can just take it out of usb port and put it back in and it will do that

Have you installed the drivers for your mouse? Sounds like you need to install the drivers. I looked on there site and they don't have separate drivers for each mouse. I'm guessing you need to download the mouse works program and install it. Here is the link to the website to get that software. After you install that software for the operating system your working on, your mouse should work fine. If i helped please leave me a rating. If i didn't help, comment and ill try again.

are you install the drivers mouse and keyboard properly.
if not install then please install the driver first to solve this problem.
if you have not the driver then tell me.
i can provide the driver link.
thanks
you can further help me

The mouse worked initially....have you tried doing a system restore back to a few weeks ago to see if that solves the problem..
With Vista and so many of it's incompatibility issue's...you maybe have downloaded something and it corrupted your software for that mouse...

Here is the url with vista drivers. Redownload the drivers and install...see if this helps

http://www.targus.com/us/support_downloads.asp

The manufacturer no longer has the drivers on its web site nor could I find drivers on any of the archive sites I?m aware of. If you?re in love with this mouse I would try emailing Sakar (http://www.sakar.com/about.aspx) to see if they will send you the drivers for your operating system. If that doesn?t work you could try just letting Windows try to find/install the best driver it has. If that doesn?t work it just might be time for an upgrade.