Question about Cisco 7940 IP Phone

Message waiting indicator light is on but there are no messages cisco 7942 phone

A person left the company and did not leave their pin or password. I could not delete the messages via the browser interface so I deleted the mailbox. now the message light stays on and I cannot get it to shut off. There is another user on the phone who cannot tell if they have messages

4 Related Answers

Anonymous

44 Answers

SOURCE: Where can I access user manuals for Cisco phones

I have found this on the cisco site.
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/ps8535/product_data_sheet0900aecd8069bb68.html

Posted on Jan 25, 2010

Beerm0nster

82 Answers

SOURCE: my red light wont go out on cisco 7940 phone, even

Hi,

Has this just stopped working, or has it never been working?

On the call manager / CME the MWI (Message Waiting Indicator) needs to be configured. This could be undertaken either via the GUI or from the CLI

For instance ...

ephone-dn 30
number 8000...
mwi on
!
!
ephone-dn 31
number 8001...
mwi off

and also mapped to each phone to enable MWI status

ephone-dn 1 dual-line
number 111
label Chris
name fred
call-forward busy 800
call-forward noan 800 timeout 10
huntstop channel
mwi-type visual

Complete config details are at:http://www.ciscosystems.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_m1ht.html#wp1018439

If this helps pls leave feedback

Posted on Feb 04, 2010

Karthikeyan M

23 Answers

SOURCE: I cannot register phone in remote location

Duplicate question. See other post for clarification.

Posted on Oct 20, 2012

Robert Woods

119 Answers

SOURCE: my red light wont go out on cisco 7960 phone, even when i have no messages

get a dial tone and dial 7091.

do the same with 7090 to turn the message light on.

Posted on Nov 21, 2012

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1 Answer

A few of our rooms has the voicemail light blinking. There is not a voicemail waiting and can not be cleared from the front desk or from the room.

Message Waiting Indicator Your phone's message waiting indicator is either a light or special tone that alerts you when you have voice mail.

Occasionally, the message waiting indicator may be out of sync with your mailbox. In that case, the indicator light or tone is ON but there are no messages waiting, or the indicator light or tone is OFF when there are new messages waiting.

To get the message indicator back in sync

Save or delete all new messages
Hang up.
If the message indicator does not go out or stop within a few minutes, there may be a problem, and you should contact Verizon.
If the message indicator does go out or stop, call your own number and leave a message
Hang up and wait
If the indicator light or tone does not come on within a few minutes, there may be a problem, and you should contact the vender.

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Message light blinking,but there is no message on phone.

Pressing the Voice Mail button only checks messages on the FIRST LINE. The Message Waiting Indicator (MWI) lights of all lines. Check the icon next to your other line buttons. One should be an envelope. Press that Line Button, THEN press the Voice Mail button.

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MESSAGE LIGHT INDICATOR WILL NOT FLASH AFTER SOMEONE HAS LEFT A MESSAGE

If this is a system-wide problem affecting all phones then the voice mail integration is not programmed correctly. If this problem is affecting only 1 phone, then the VM message waiting function is disabled on the user's voice mail account or the status of the user's message waiting light is out-of-synch with the VM controller (Light on when the system think's it's off and vice-versa). Contact your system support person or service company for further assistance.

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Message light blinking but no message there cannot remove message light

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Mar 07, 2013 | Mitel 5330 IP Phone

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I have a uniden dect1580 6.0 and the red light in the left hand corner blinks all the time.

That is the message waiting indicator, it is telling you that your Call Notes (Or whatever your service provider calls it's voicemail) has a message waiting. If you do not have a message waiting, you can turn the light of by following these steps:

Resetting the voice message waiting indicator
When you receive a new voice mail message, the new message LED on the top of the handset flashes and
appears in the handset display. In the event your message waiting light gets out of sync with your phone company’s
voice messaging system, you can manually reset it back to the “No messages waiting” state.
Press and hold FIND on the base for five seconds.
Note: The handsets connected to the base will start to beep, however, keep pressing for five seconds.
A beep sounds and the message alert tone is reset.

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1 Answer

My message button will not stop flashin on main phone

The term we used for this back when I worked for the phone company was a "stuck message waiting indicator" and the way to fix it was:

Call yourself and leave a message.
Hang up and wait 2 minutes (we used to say 5 minutes, but 2 is plenty)
Retreive/delete your voice mail message
Hang up and wait 2 minutes

That should clear the blinking light.

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