I tried feature 983 and used 120000 (also tried 1020000) My login is 3 digits, but my extension (when people call in) is 1 digit. It says password incorrect I tried feature 985, and pressed 9 and got nothing. When I tried feature 985 it just says VM 334 and the only thing I can press is ok I dont know what to do next.
Contact your phone service provider or look on line for instructions from the phone manufacturer.
SOURCE: I am locked out of my mailbox
Here are a couple things to check...
Press Feature * 0 and then press you intercom button - This will identify the extension # of the phone you are using/ This will also identify any button on the phone
assumming your extension is 3 digits;
enter Feature 983 and at the log prompt enter 1020000 then press ok. This is 102 for the mb and 0000 for the password. If you get successfully logged in you can choose mbox then change and then enter your mb # . The first thing you will see is PASSWORD with RESET under password. Press the softkey under reset to rest the password to 0000. Now try to log back into your mb using 0000 as the password.
If you can't get into the admin mb with 1020000 then do this to reset the password for the admin mb..
Nortel Callpilot PSWD reset
Admin password reset
F985
enter 9
the password is- 73738767793
Let me know if you still have issues
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