Question about Samsung SCX 4521F All-In-One Laser Printer
I cleared a paper jam. It came out in two pieces.
When I went to print again I received the paper jam tone and LED read "Paper Jam Open back cover" I checked for more paper. Nothing, clean as a whistle. Tried to print again, no luck.
I've had several people check, no paper jam.
I put the screws to the machine, everything clear.
Every time I try to print, same thing happens, plus it makes a weird sound like the mechanism is trying to do something.
Oh and the on/off switch doesn't work. I have to unplug/plug it to get it to reset.
Also, this happened around the same time I intalled a Cyan cartridge.
Printer is less than a year old, bought new.
Can anyone help me?
Well I fixed it!!! Here's what I did. You see this picture of the cover opened? Where the arrow's pointing is the home position of the printer head. Under there I found a scrap piece of paper! Here's exactly what I did. When I got home I decided to plug it in to see if it would work, but it made the same noise and showed the same error message as before. I opened the cover as shown above. This resets it, and it says "close cover". I closed it, and AS it started to go through its routine I OPENED IT again, and I could see the printer head moving back and forth. At this point I used a flashlight to see where the home position of the Head was, and that's where I found the scrap of paper!
I unplugged it for safety and was able to remove the scrap with my fingers.
By your descriptions, referring to the other users, you just might have the same problem.
Posted on Aug 25, 2008
Clean the encoder strip! it works!! BYAAAAA!
Posted on Dec 01, 2009
One of the main causes for paper jams is the presence of dirt, dust, or debris in your toner cartridge. The paper coming into the cartridge would get stuck. So clean your printer regularly. Remove the dust from the printer. Also find out whether any jams occurred in the sensor hole in the upper part of the rotating drum. Do not touch the roller while cleaning. If the oil in your body gets into the roller, the printing media cannot roll over it properly and you can't get rid of the printer problem.
Posted on Dec 03, 2010
Similar problem, similar fix. I followed Loreto's basic procedure, except that I simply held the engage button down with a q-tip. I noticed that the print head was seating at the left side, not the right. There was a wad of paper blocking it from going far enough left to start its return. Tweezered it out, and voila! Thanks a bunch.
Posted on Sep 22, 2014
Just figured this out on an MFC 885CW. Everytime the paper fed, I got that paper jam message. After trying the above sage advice to no avail, I looked the paper I had pulled out the back. The leading edge had a bend in the middle. I removed the back cover, and discovered a series of what can only be described as plastic springs. In reality they are plastic rectangles that are adhered to the cover, which seem to guide the paper from the tray into the rollers. One of these had a bend in it, enough it seems to stop the paper from feeding. Hence the jam. I straightened it out, and it works fine.
Posted on Jul 31, 2012
In my DCP 110 C the print head got dislodged from the rail (It was stuck above the rail, you can tell if you look at it closely), to put it back I had to slide it all the way away from the home position and push it down a little and then carefully pull it back so that it stays on the rail.
Posted on Jul 06, 2008
Open back cover then remove paper jam Brother DCP115C
Posted on Mar 11, 2008
What model is it? and is all the ink genuine?
Posted on Nov 03, 2007
Tips for a great answer:
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According to your problem, May there is no paper jam but memory is not cleared. First make sure that there is no paper jam. Delete all pending print job from the print queue. Turn the printer and your system both for 2-3 mins and turn the both again. It will clear the memory.
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