Whirlpool Cabrio WTW6600SBT Top Load Washer Logo
Posted on May 24, 2009
Answered by a Fixya Expert

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F51 & F72 Codes

Model: Whirlpool wtw6600sw2

When I enter diagnostic mode, I get the F51 code (RPS). When I run through the manual checks, the sensor seems fine. The wash, rinse and spin indicators blink on and off as I spin the tub by hand. All the motor functions work. All the pump functions work.

When I run the auto diagnostic, it runs fine from c1 to c6. Then it starts draining the basket while turning back and forth trying to detect the basket engagement. This is a C7 function, but the display reads C6 still. It drains, the basket engages but it continues turning back and forth with the C6 diagnostic indicated. After about 7-8 minutes of this it stops and displays an F72 code (basket re-engagement failure).

I opened it up and checked the wire harness from the control panel to the RPS. I used contact cleaner on both ends of this harness. But, the behavior is the same.

I'm guessing it's the RPS, but it doesn't seem to follow the diagnostics the way I would expect.

Any ideas would be apprciated.

1 Answer

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  • Master 15,935 Answers
  • Posted on Sep 28, 2010
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Basket Re-engagement Failure.

F then 72 flashes when the basket check routine fails to determine if the basket is re-engaged after being disengaged.
Is the basket floating? If yes, pump out water. See Long Drain.
Does basket turn freely? If not, determine cause of friction.

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1 Related Answer

Anonymous

  • 15935 Answers
  • Posted on Sep 21, 2010

SOURCE: F51 & F72 Codes

The F51 error code indicates that the control is not sensing proper motor movement through the signals from the RPS (rotor position sensor) circuit. This can be caused by several different problems. Make sure that you are not overloading the washer. Overloading can cause this problem. A toy or foreign object could be under the washer that is interfering with motor rotation. With the washer empty, spin the basket inside the washer tub to see if it spins relatively easily. If not, you could an item caught between the spin basket and the tub. You could have a wire harness problem causing signals to not be transmitted properly between the RPS and the machine control board. A failed RPS sensor or a failed control board could also cause this problem.

Basket Re-engagement Failure.

F then 72 flashes when the basket check routine fails to determine if the basket is re-engaged after being disengaged.
Is the basket floating? If yes, pump out water. See Long Drain.
Does basket turn freely? If not, determine cause of friction.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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What does an error code F51 on a whirlpool cabrio washer mean?

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Here is an earlier Fixya answer addressing the query:

Whirlpool cabrio error code f51 what does it mean

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These codes are not usually manually erased, they are overwritten as explained in the service book. Only the last so many codes are stored, beyond that they drop off. Pleazer Appliance...
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Whirlpool cabrio washer showing F51 error code

Hi Craig,

Just saw this post come up among F51 error codes (as it will show previously posted and answered questions ) and wanted to add some info I have regarding this exact issue you may or may not already have, no harm in posting either way.

The F51 typically indicates a failed "RPS" has been detecected...but it can be the result of other issues...just for future reference and if anyone has not come accross this before.

The scenario you describe is usually associated with a item stuck under the tub or a loose stator or a faulty "RPS" device or connection at the "RPS"...but I don't know if you checked that yet or if you know how, thus the error F51.


**The repair tip below is directly from Whirlpool**

F51 is usually associated with the rotor and stator/RPS assembly and quiet often it is initiated due to a loose rotor or bad RPS...I'd start by checking the bolt.

There is a repair tip regarding this which suggest checking the wires to the RPS and then the rotor, while insuring the center bolt is really tight via applying some "lock tight".

I actually see a lot of these and most times it's a loose rotor bolt, that is where I always start my diagnosis. Here's an exert from my files directly from Whirlpool...

macmarkus_482.jpg

You may want to check the rotor, I've seen the center bolt become extremely loose, thus causing the F51 error, this is where and what to look for shown below...
macmarkus_1081.jpg

...but either way that should help out with the repairs and good luck.

Regards,

Macmarkus :)
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If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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Hi


Please check this list of codes in whirlpool cabrio.You will get a detailed idea about code F 50 and the test to be performed:-


http://www.appliancepartsquick.com/WhirlpoolCabrioWasherFaultCodes.html


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F51 & F72 Codes

The F51 error code indicates that the control is not sensing proper motor movement through the signals from the RPS (rotor position sensor) circuit. This can be caused by several different problems. Make sure that you are not overloading the washer. Overloading can cause this problem. A toy or foreign object could be under the washer that is interfering with motor rotation. With the washer empty, spin the basket inside the washer tub to see if it spins relatively easily. If not, you could an item caught between the spin basket and the tub. You could have a wire harness problem causing signals to not be transmitted properly between the RPS and the machine control board. A failed RPS sensor or a failed control board could also cause this problem.

Basket Re-engagement Failure.

F then 72 flashes when the basket check routine fails to determine if the basket is re-engaged after being disengaged.
Is the basket floating? If yes, pump out water. See Long Drain.
Does basket turn freely? If not, determine cause of friction.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
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