Question about IOGear GCS632U 2-port KVM Switch

1 Answer

Mac and Vista

Hi

I use a Iogear KVM mini to connect my G4 Apple to my Acer...the thing worked flawlessly under XP and now with Vista my Apple keyboard doe not always resound to the keystrokes or the keyys stutter and them repeat several letters...

Posted by deegee2007 on

  • 1 more comment 
  • Anonymous Mar 31, 2008

    I have the same (or similar) problem and have not been able to figure out how to resolve this. I used to use this KVM between my G4 and my WinXP machine. I recently upgraded the motherboard/CPU/OS on the PC and now it is running Vista. I can only get to the login screen on Vista. The mouse jumpa around, and as soon as I hit a single key on the keyboard, the entire password field fills up with asterisks. If I plug this keyboard and mouse to the PC directly, they work fine. If I go through the KVM they do not. This is only happening on this Vista PC. I tried this same KVM and keyboard/mouse on my Dell laptop and it is working fine (WinXP). By the way, if I hit DEL key during boot-up to go to the BIOS, the keyboard behaves. This appears to be a Vista issue to me. The keyboard and mouse are both Logitech.



    Any help is appreciated.

  • valc2401 Aug 21, 2008

    I have exactly the same problem. It was working with xp and not with vista...

  • anthony73 Mar 10, 2009

    Same exact thing with a G5 and Vista. G5 works great. On Vista the mouse freezes and the keyboard sticks.

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1 Answer

Melvin Ramos

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Operating System doesn't deal anything on your problem. The problem depends on the brand of you computers or the type of keyboard you are using.

The GCS632U is designed to work with standard USB keyboard and mouse only. And wireless and gaming keyboards and mice are not guaranteed to work correctly with this KVM switch. If any one of you is using the new Mac Aluminum keyboard, this keyboard will not work with the older version of the GCS632U. But IOGEAR releases a new batch of GCS632U that would work with the Apple Aluminum keyboard.

If you have an Apple Aluminum keyboard that does not work with the GCS632U, you may contact the IOGEAR Tech support and they will process a Return Merchandize Authorization (RMA) if your device is still under the warranty period.

To resolve your keyboard issue, try to power cycle the KVM switch by disconnecting it from the computers, disconnect also the keyboard and mouse from the KVM switch. Leave it disconnected for two minutes. After two minutes, reconnect everything and reboot the computers.

Posted on Apr 06, 2009

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2 Answers

This worked great for a couple of months and now


It may be possible that the KVM has gone bad. Make sure the keyboard is plugged into the keyboard port of the KVM as this is the only port on the KVM that will recognize the hot key commands. If you have ensured the keyboard is plugged into the keyboard port and you have tried multiple keyboard and still experience problems I would assume the KVM is having problems. IOGear KVMs have a three year warranty and their support can be reached by email [email protected]

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The GCS632U is just one KVM switch. But if you're going to check it out, it has actually two separate connections.

It will just switch once you toggle from one computer to another.

Try to power cycle the KVM switch.

1. Shut off both computers.
2. Disconnect the KVM switch from the computers. (make sure that not even a single cable is connected to the computer, even the audio).
3. Leave it disconnected for 10 minutes.
4. Reconnect the KVM and boot up the XP first.
5. Boot up the Vista, try to toggle from one computer to another.
6. LASTLY, shut off the Vista and see if same problem will occur.

If you get the same problem, then you need to contact IOGEAR and have them RMA the device. Because this is the first time that I heard of this problem.

Thank you and good luck!

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The IOGEAR GCS632U is designed to work with VGA computers and monitors. Using the Mini DVI to VGA adapter is not guaranteed to work with this KVM switch.

The Mini DVI to VGA adapter can only convert the port, but it does not have an ability to convert the signal from digital to analog when it's connected to the KVM switch.

What you need to have is a DVI to VGA SIGNAL converter. Unfortunately, I don't have a model number handy, so I would suggest to contact IOGEAR, because I'm sure that they already have a work around with this issue.

Thank you and good luck!

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I have installed several of these KVM switches before... that's not normal. It sounds like there's a manufacturer's defect which is causing the video to link up with the wrong keyboard/mouse cables. If you just bought it, I'd recommend returning it and getting a replacement.

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Please make sure that the keyboard is hooked up on the KB port of the KVM. check underneath the GCS632U for the correct console port. you will see a keyboard and mouse icon. Make sure that the keyboard is connected to the keyboard port. tap scroll lock key twice to switch between computers.

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1 Answer

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GCS632U is designed to work with standard USB keyboard an mouse only. You have to make sure that you are not using any type of adapter such as PS/2 to USB adapter. To further isolate the problem, please follow the steps below:

1. Connect the USB keybord directly to th computer to make sure that the keyboard is working properly.

2. Make sure that the keyboard is connected to the keyboard port on your KVM switch. You may take a look under neath this GCS632U (near the USB ports) and you will see an icon where to connect the keyboar and mouse.

3. If you're still gettings the same problem, Try power cycling this kvm switch by disconnecting if from the computers and disconnect also the keyboard and mouse from the KVM switch and leave them disconnected for a minute or two.

4. Reconnect everything after two minutes and then reboot the two computers.

5. If same problem exist, try using different USB keyboard.

NOTE: This KVM swith does not work correctly with wireless, gaming and smart keyboards because it's designed to work with standrd USB keyboard only.

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are you using a Mac Mini-DVI to DVI adapter or any adapters? This is a VGA video output type of KVM switch so probably the problem is with the adapters involved to it.

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Your problem has nothing to do with the Operating System (Vista), it has something to do with the brand of your computer. I have similar problem before, I have Vista (Dell), but the time I connected another Vista (Sony Vaio), everything worked correctly.

This is what you need to do:

1. You have to make sure that you are using a standard USB keyboard and mouse.

2. Connect first the keyboard and mouse directly to the Vista computer to see if the USB ports of your computer are working properly.

3. You may power cycle the KVM switch by disconnecting it from the computers (including the keyboard and mouse) and leave it disconnected for 2 minutes.

4. Reconnect everything after two minutes and then reboot the computers.

5. Try using different USB keyboard if problem exist after power cycling the KVM switch.

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Make sure the keyboard/mouse receiver is connected to the keyboard port on the KVM -- there is an embossed icon near each port -- mouse and keyboard.

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