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Re: the lens will not come out
Hi there. Face the camera towards the floor and firmly tap the back of the camera while turning it on, this should hopefully free the lens so it can open, make sure that the batteries are fully charged or at least new.
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camera has a built in flash function which enables you to take photos when the
light condition is not good. 1.
Press the Up button. (for reference of buttons, please see the below figure mentioned) 2.
Press the Up button once until you see the icon appear on the LCD screen. This
indicates that the flash is forced on. 3.
Press the Up button again to change to the auto flash function. 4.
The icon will appear at the top of the LCD indicating that the auto flash is
turned on and ready to use. 5.
Press the Up button again to change from the auto flash to the red eye
The icon will appear on the LCD indicating that the red eye reduction function
has been activated. 7. To turn
off the flash function, press the Up button again until the icon is displayed
on the LCD. Note: A
“Low Power” message will appear on the LCD screen, if you select the flash
function when the battery power is insufficient. To continue
using the camera with the flash, please change new batteries
This issue is not with the battery. This is due to the misalignment of the camera lens. This is a delicate hardware problem. Hence,i would suggest you to take it to some professional or your authorized service center and get it repaired there only. Trying to repair it on your own might make the situation worse and would cost a lot money.
If you need more information on this. Please do write to use.
you could try 2 things.. check the configuration if its been changed.. the best thing you could try is do a factory reset... there must be an option to set your camera to default values.. the other thing is cleaning the lens with something really smooth, otherwise you could scratch the lens.. hope that works
i have had the same problem too, have you got ALL the equipment still in a box, because if so (if you have had the camera less than a year) u can report to the vivitar contact thing because that's what i had to do write back
I have the same camera, but not the error message. My lens occasionally will get "stuck" out. I have found that removing the battery for a few minutes then re-installing it will "reset" the camera and the lens will retract when the power button is pressed. This "fix" does not always work.
A call to Vivitar only results in the suggestion that you send it in for repair.