Question about Goldstar DH504ELY6 Dehumidifier w/ 50 Pints Per Hour Capacity

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Stopped working no motor or compressor sound

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Does it act the same as if the bucket was removed? Likely your fill bucket switch is not connecting. Remove the bucket, press the switch and try to run the unit. If it powers up and "works" then you need to make sure the bucket has a good connection with the switch. If this did not work, remove the connectors to the switch and electrical tape them together and try running this again. If it works, your switch is bad. Replace. If you leave it electrical tape connected, the unit will not turn off when the bucket is full.

Posted on Jan 13, 2014


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After about 5 minutes the unit stops working. No sound or even a fan noise. I just cleaned the filter to see if that helps, but it didn't.

Is the fan running and stopping before the unit completely quits?
If the fan quits the compressor won't run very long.
I would start with the fan motor or capacitor.
Shut the power off to the unit, spin the blower wheel to see if it spins freely. If it doesn't spin freely, (there appears to be a little drag when you spin it),the bearings are bad, if it does spin freely, then try moving the motor shaft from side to side if there’s any play in the shaft side to side then the bearings are worn and motor needs replaced. Then, check the capacitor, if it’s bulging even slightly, the capacitor is bad and needs replaced. Most of the time people replace the capacitor if motor seems ok. If capacitor is ok, turn power on to see if the motor is getting the proper voltage, if it is and not trying to run, then the windings are probably open, the motor's bad and needs replaced.

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Jul 01, 2009 | Kenmore 54501 Dehumidifier

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Kenmore 54701

Yes, the fan motor should come on when you start the unit. 
I just came from my basement where i had the same problem.  My fan was not working- it was noisy at first, then it stopped working.  it seems the motor has some play in it and came out of the electromagnetic housing that should make it spin.  once it was slightly out , it no longer spinned.   I took it apart, and then reassembled it nice and tight.  there is still some play, but it is working great.  If it happens again i may try to get a replacement motor.  

Oct 02, 2007 | Kenmore 54701 Dehumidifier

1 Answer

Doesn't want to stay on...

Most likely the fan motor has broken. Without the fan, the compressor will overheat. There is a safety device inside that automatically shuts off the compressor to keep the overheating from destroying it. Check to see if you can feel air movement in the front or back of the unit while it is running. If not, then the fan motor has definitely broke. I had this exact problem on mine.

If you take the unit apart, you will find a parts list inside the unit. It will be inside a small plastic pouch. You can order a new fan motor from Sears. The cost is $30 plus shipping.

You will have to move the condensing coil in the front out a bit in order to exchange the motors. Just be careful not to break any of the copper lines. They are copper so they will flex quite a bit without breaking. Still, use caution. If you break the lines, all the refrigerant will leak out and your unit will be useless.

Sep 01, 2007 | Kenmore 54501 Dehumidifier

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