Our Valor Gas Fireplace will not turn off with the remote. We turned it on with the pilot about 4 hours ago. When I press the pilot knob the flame does not reduce to no flame. When I press off and the pilot knob button the flame does not go down either. We got the fireplace two weeks ago and have been using it regularly with no problems since we got it.
Easy turn the gas cylinder close then its off,Or you could have a faulty control valve or thermo couple .Thermo couple is the small device looks like a probe to detect heat this is normally directly in the small pilot flame.The pilot flame if not burning will not open the control valve for the other burners to come on.If the other burners come on but do not go of when turned off. then need to check control valve.
SOURCE: I replaced the battery in our HRC200 handheld it
The remote works once the right room temperature is
sensed (66F) by the remote, This is a room temperature
triggered remote.However, if the thermostat at the
remote becomes defective, then there is no way that the remote will function. You have to do it manually.
It could be that your transmitter is bad. You may want to try to re-sync the remote to the fireplace. Slide the Remote/Local switch on your valve from remote to local, then back to remote. Within 10 seconds press the flame button on your transmitter. This will establish a new frequency connection between your transmitter and valve. Good luck!
Yes, you can re-synchronize the transmitter to the valve. Turn the switch on the valve from "remote" to "local", then switch it back to "remote". Within 10 seconds, press the flame button on the transmitter to re-establish the handheld remote to the valve.
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