Trying to register our new HP PhotoSmart C5580 All-In-One Printer

Hello,

Plug in the printer power cord directly to a wall outlet ( bypass surge / power strip ) and then check.

If issue still exists, then contact HP Tech Support . If you are in US, then do call 1-800-474-6836

you can download the software on HP site or click on this link and choose what operating system you are using.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3575276

There's a chip in the cartridge that identifies the maker of the ink. You got a cartridge that has a bad chip in it.

HI There,

Please refer to the HP conversation at the link below for your solution. Take your time and if you feel uncertain, ask for further guidance.

http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1285666450561+28353475&threadId=1234803

Regards,

The Selkie

Yes Sir. But you need to visit the website of HP to download the printer driver for your specific printer model.

A hardware issue is the most likely culprit. You can test that by trying to to a copy from the machine with the computer off. (most scanners have a "copier" function that lets you copy a paper directly to another paper) If you can copy a document or image there, then it's not the scanner, and a new cable might resolve the problem. If you can COPY from the copier, and you have a new cable, but the issue persists, then you would know it is a software issue rather than hardware. In that case, have a technician walk you through removal and reinstallation of the driver and scanning application, OR, try scanning from another photo application, such as MSOffice Photo Editor.

scanning through bluetooth is not possible bluetooth module only pairs the computer and printer and has link only to the basic driver of the computer so you can only print from it
if you want to scan you should connect te usb cable or use a wireless upgrade kit

you should download the latest software, driver package from HP. I had to use the downloaded version to install my c5540. Win XP 32 bit and vista 32 bit: ftp://ftp.hp.com/pub/softlib/software10/COL23775/mp-61479-3/PS_AIO_04_C5500_NonNet_Full_Win_enu_120_215.exe

exact price give

Normal 0 Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud