Question about HP Officejet 4215v All-in-One Printer

2 Answers

I HAVE A HP OFFICE 4315 ALL IN ONE PRINT.. I CANT GET FAX AUTOMATICALLY

I HAVE TRY EVERYTHING ON THE BOOK, AND IT DOESNT WORK, JUST IT HAVE WORKED MANUALLY.. I NEED TO GET THE FAX AUTOMATICALLY WHEN I AM NOT AT HOME.. I HAVE THE RING PHONES AS IS INDICATED, THE ANSWER MODE IN FAX.. I HAD HAD IN ANSWERING MACHINE BEFORE .. BUT IT DOESNT WORK! 

COULD YOU HELP ME WITH THIS..?

Posted by marskog on

  • 2 more comments 
  • marskog Oct 20, 2007

    I HAVE TRIED EVERYTHING ON THE BOOK, AND IT still DOESN'T WORK, JUST IT HAVE WORKED MANUALLY.. I NEED TO GET THE FAX AUTOMATICALLY WHEN I AM NOT AT HOME.. I HAVE THE RING PHONES AS IS INDICATED, THE ANSWER MODE IN FAX.. I HAD HAD IN ANSWERING MACHINE BEFORE .. BUT IT DOESNT WORK! 



    COULD YOU HELP ME WITH THIS..?

  • marskog Oct 20, 2007

    I have set up it to fax, fax rings 2, answering machine rings 3. I have tried the other way too.. answering machine 3 and fax 5.. but didn't work automatically. I can only receive them if I press fax and then 2  to receive it.



     



    I have had other things attached, to the computer.. its all in one model and I can use it as a printer..the phone is in another room at this time but I also hooked the phone to the line 2 yesterday after many tries.



     



    I have a broadband.. DSL Wireless connection, and it has the special filter the phone company gave to us.



     



    We only have the one phone line to use between them for fax and phone.  



     



    Thank you for your help!  



    martha & leroy

  • marskog Oct 22, 2007

    Thanks for everything and trying.. i tried all you said and it didnt work I return the fax. Thanks for trying..

  • mooo Dec 10, 2007

    wont let me fax

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2 Answers

Anonymous

Make sure it is not set to receive a unique ring! That was the problem with mine.

Posted on Jun 19, 2008

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Soulvisitor

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  • HP Master
  • 1,113 Answers

Set to fax, ring it from another phone, what happens? Count how many times it rings before answering (if it answers)

 

Do you have other things attached to it?

 

Where is the phone line attached to socket marked line or ext?

 

Do you use Broadband? Has the fax got filters attached before it?

 

Are there other phones in the house or has the fax a dedicated line?

 

DONT YELL

Posted on Oct 20, 2007

  • Soulvisitor
    Soulvisitor Oct 21, 2007

    A filter must be installed on phone line before it goes to fax, one also must be installed before phone in other room



    Forget answer machine function for now untill you can receive a fax in auto



    Do you have a duet phone system or destintive ring or some message bank setup? is distintive ring set to on or off?



    What hapeens exactly when you ring your number from another phone when machine is set to auto and fax with no answer machine function enabled.



    Does the fax pick up the line? ( it should if set right)  can you hear fax tone? or does it just keep ringing (not set to auto)



     



     



     

  • Soulvisitor
    Soulvisitor Oct 21, 2007


    Note If you do not use the supplied cord to connect from the telephone



    wall jack to the HP All-in-One, you might not be able to fax successfully.



    This special phone cord is different from the phone cords you might



    already have in your home or office.



     



     from your manual


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