A camera icon will show up at the bottom of your My Resources in MioNet. If the camera does not appear, then a manual scan is required. To scan for a new camera, go to the MioNet application, select File, then click "Scan for Cameras and new Devices…" MioNet will report any changes in the computer configuration.
If the camera isn't detected and an icon is not available, then there may be two devices interfering with a scan:
1. Built-in webcam: MioNet does not support built-in webcams. This device should be disabled in Windows Device Manager, the computer rebooted, and a new "Scan for Cameras and new Devices…" performed with the USB webcam. Once the USB webcam is detected by MioNet, the onboard webcam can be re-enabled and the computer rebooted.
2. TV tuner card: MioNet also does not support TV tuner cards. This device should be disabled in Windows Device Manager, the computer rebooted, and a new "Scan for Cameras and new Devices…" performed with the USB webcam. Once the USB webcam is detected by MioNet, the TV tuner card can be re-enabled and the computer rebooted.
3. If the camera is being used by another program, MioNet will not be able to detect it. Please confirm no other program, including the camera view in Windows control panel, is not using the camera.
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Your account has something called "account bug" You will need to reinstall MioNet on all computers, reset the My Book World, then attach it to your new MioNet account. You'll need to download the Blue-Ring My Book World version of MioNet here: http://www.MioNet.com/mbvista Then, to attach your My Book World to the new MioNet account (just select a new username when you re-install MioNet), follow these directions:
1. Turn off My Book World 2. Identify the reset button on the back of My Book World 3. Depress the reset button while restarting My Book World 4. Keep the reset button depressed for about 10 seconds after you see blue lights on My Book World
You should now be able to sign in to the Shared Storage Manager as admin/123456.
5. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear. 6. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup" then choose "WD Anywhere Access settings." Use the default username of "admin" and default password of "123456" (without the quotes). On the following page you will have three buttons to select, please click on the "Reset" button. This will return the MioNet software on My Book World to default settings. 7. From within the MioNet Client, go to File > Remove Computer. Locate the My Book World (WDStorage, MyBookWorld, or whatever you named it) and remove it. 8. If you do not see a new window from MioNet informing you that you have a storage device available, "Scan for Cameras and New Devices…" to detect the unit.
i had the same problem at first with my 3rd generation zune. first you have to open up the zune software folder then right click the short cut and click run as administrator then it will detect the device and everything will work. good luck
the problem is another Filter Driver on your Network Card. MioNet installs a WinPK Filter Driver (you can't see it under the "This Connection Uses" list under Windows XP, but you can under Vista) on all of your NICs, so if there is a filter driver from other software, such as your Internet Security, you can lose Internet connection. Go to Control Panel > Network Connections, right-click on either wireless or local area connection, and go to properties. Check the "This connection uses the following items:" box for anything with the word Filter in it, select it, then click Uninstall.
MioNet is also not compatible with the following programs for this very reason: Sygate Personal Firewall BullGuard Sunbelt Kerio Personal Firewall AOL Xdrive
The issue you are experiencing is account bug. You must reinstall MioNet and create a new MioNet account, then attach the My Book World to the new account. You will then regain your MioNet access. http://www.MioNet.com/mbvista -- this is the download installer for MioNet which works for blue-ring My Book Worlds. The White-Light My Book World requires different software.
To create a new MioNet account, please use the following instructions:
Part A. Reset MioNet/Anywhere Access
1. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear. The username and password it requests will be the same as your MioNet username, and the original password used for MioNet (if you changed your password on our website, it does not update the My Book World).
2. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup", then choose "WD Anywhere Access settings". On the following page you will have three buttons to select: please click on the "Stop" button, wait until WD Anywhere Access status goes to "Inactive", then click the "Reset" button. Once the WD Anywhere Access Status goes to "Not Registered," (on older firmware, it will go back to Active), the My Book World has been properly reset. This will return the MioNet software on the My Book World to default settings. It will not harm your stored files.
Part B. Uninstall and Reinstall MioNet (on a computer located on the same network as My Book World)
1. Uninstall MioNet from one of your computers. 2. Insert your Western Digital installation disk or download MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.
NOTE: You must use the installation disk or the link above to create your new account. Certain functionality related to the My Book World is related to the installer you use to register a new MioNet account. Failure to use the proper installer may result in the need to repeat this process.
3. Register as a new user. You will need to specify a new username and E-Mail address. 4. During the installation, MioNet should detect the now reset My Book World. Please add it to your new account.
Part C. Uninstall and Reinstall MioNet on your other computers
1. Uninstall MioNet from your other computers. 2. Install MioNet using the Western Digital installation disk or downloaded from MioNet from http://www.mionet.com/mbvista and launch the MioNet installer. 3. Register as a current user with your new account's information.
Please let us know what your new account name is and we will follow-up with additional information. We will also send you instructions on how to reset that account's password.
1. Go to Start > Control Panel > Network Connections (In Vista, you must go to Start > Control Panel > Network and Sharing Center > Manage Network Connections) 2. Right-click on your Local Area Connection, and go to "Properties"
In the list of devices installed, if your Internet Security company has installed a Packet Filter on your computer, you should see listed within there something such as "Anti-Virus NDIS Filter" or "Firewall Filter" -- something with a "Filter" in it, or even just the name of your Internet Security's company.
To remove it, perform the following:
3. Select the Filter, then click the button below that says "Uninstall" 4. Restart your computer in Normal Windows Mode.
You may see the WinPK Filter Driver listed in this window; if you do, please do not remove it -- this is part of MioNet. However, the driver should only appear in this list under the Windows Vista operating system, not the Windows XP operating system.
Please let us know if this information has been useful.