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Chances are that is just a defective top or bottom door switch or its mount. See our help file on door switches here. Also, that model number does not show up as a valid US Kenmore model. Please check the tag in the cooking cavity or elsewhere n the oven and let us know if you need further help.
I had the same problem. From reading various sites it is clearly a common problem. Most suggest phoning Nespresso to get it replaced but one website suggested turning the machine upside down. Not the base, just the aeroccino. Leave it like this overnight and it resets itself. I don't understand how that works but I tried it as it was a weekend and wasn't going to be able to call the helpline till Monday. And it worked! I now have proper froth again. Other suggestions seem to be try never to get the underneath wet (I think leaving it upside down ensures this area dries out completely), don't leave it on the base when not using and certainly don't leave it on.
The problem is in the laser pickup assembly, the pladder motor is not working that spins the disk, and unfortuneately the only way to correct this is to replace the entire assembly which probably won't be cost effective.
Check your catalytic convertor, when it gets clogged it will stop your car from running. One sign of this as you are driving and it smells like raw eggs.
Brand of milk definitely matters... Here in Canada I used Sealtest 1% when I first used it and the froth was thick light and luxurious. Then one week picked up Neilsen 1% and found it produced absolutely ZERO froth. Back to Sealtest...back to froth. Milk brand matters....but don't know why.
Our aeroccino worked fine for 2 years and suddenly it didn't made foam anymore. We tried the "inverting trick" without much success. We contacted Nespresso and they suggested switching from regular fresh milk (we used 2%) to UHT milk (harder to find in US) and to use it cold and freshly opened. So we tried that and it works. Hope this solution works for you too
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