Question about HP PSC 2175 All-In-One InkJet Printer

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HP psc 2175 all inone printer

The printer will not scan.  I press start once, nothing happens. I press start again it says busy.  Eventually a message shows saying printer and computer not connected.  It may say to re-install something.  I unplugged the cords and that did not help.  It used to work.  The ports seem loose inside the tower.

Posted by Tatoworm on

  • 2 more comments 
  • Tatoworm Oct 28, 2007

    I don't understand your system. You advertise a solution, but all I see is a comment that someone else has the same problem.

  • cortnid Dec 05, 2007

    I have been trying to scan all morning long. I have re installed the printer 2 times and it still wont scan. It says there is no connection but the printer works fine.

  • debrak Dec 08, 2007

    will not scan - says no scann options, need to install software

  • Anonymous Jan 31, 2008

    I have the same problem has anyone found a solution?

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Anonymous

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    An expert who has achieved level 1.

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When I press to print, the previous screen comes on and then it does not print. Any suggestions think you.

Posted on Feb 10, 2008

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Try pluging the usb cable to a diffrent USB port.
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Have you installed the print cartridges correctly?
Which OS(xp or vista or mac) are you using?

Please rate the solution and ask for any further assistance.

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&lc=en&dlc=en&cc=us&lang=en&product=90792

Issue When the scan button is pressed on the product, nothing happens. The scan button does not work correctly. Workaround Choose one of the following options to scan without using the scan button. Option one: Scan using Windows Fax and Scan
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Windows Fax and Scan . NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
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Option two: Scan using Paint
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Cause The drivers in the Windows Vista operating system do not support button press functionality on the product.

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