SanDisk Sansa E280 MP3 Player Logo
Posted on Oct 19, 2007
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Frooze my scandisk e280 is stuck on scandisk screen. can you please help me

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ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on May 26, 2008
ThaMp3Doctor
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Joined: Feb 04, 2008
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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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Stucked at Refresh database

When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.

Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.

If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.
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plug it in and then press restore to store settings, like on the screen dedicated soly to your itouch?? then load again, without 3G cuz that may b the prob. if it still doesnt work, take it to the apple store.
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Hold the power button of your Sansa for 15 seconds, this will reset and power down your device, after which it will power up normally.
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Please visit this forum and follow the steps there...
http://www.anythingbutipod.com/forum/showthread.php?t=11233

I hope that help..
Please rate accordingly
Thank you
Computerrep
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hi if you havent fixed it yet only hold the menu\quit button down 15 sec or some more.. it will turn off...


don´t forget to uppdate it sometimes.. it can make you get less problems but be careful
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My e280 sansa mp3 player is not working.....help please....

There is a problem with the device firmware itself..you can try to reset the player by holding the power button down for 15-20 seconds or until it resets....the latest firmware for the e280 resolved much of the freezing issues....also there are two modes for you to use the e280 the msc and mtp.....try deleting in mtp mode....if that doenst solve it...just go to the sandisk site to get a firmware upgrade done...and that would solve the proplems..
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Sansa e280

the e280 8gig it doesn't come with a cd instalation, it only works for transfer music in media plalyer 10 or 11 sync. another way to tranfer his drop and drag to do this open my computer then open the device u will see file just as music,photo, videos drag and drop the musica files into the file. if poppoed up apear it happen to me too the only thing i did was switching usb ports to a diffrent port. www.scandisk.com for and updates select downloads. it will said drivers downloads select sansa firmware updates but before it has to be unplug. when download finish u need to restart then plug e280 open sansa update in desktop it will show u e280 if new updates are availble. also check the system requierments for compabilities. hope this help if not u can contact sansa coparation there listing in support. hope this help,
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Scandisk e280

Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.




Best of Luck.
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