1. Power off the machine. Then remove the toner bottle, be careful the hole might be on the bottom and the toner is going to go everywhere. Then close the toner cover and turn on the machine. Let the machine go through it normal routine. When it asks for toner install the toner bottle correctly. If THE KNUB on the side of the bottle is damage put a new one in. That KNUB is what the toner motor uses to turn the bottle, if it damaged you get a code. If that does not work, you might have a bad motor or the home sensor or actuator for the toner bottle is bad worse case the control board is bad.
2. Have you had the developer and drum replaced recently, or does the screen say Replace PC Drum? There are certain house chores the copier does before "Ready to Copy" it is waiting for them to get done, so that equals "Please Wait". One big item is making sure the developer and toner are properly mixed inside the image unit underneath the drum or next to it depending on the series. Might want to have the developer replaced and drum/cleaning blade normally done all together, then run the F8 procedure/Developer Charge, and make sure the counters where cleared. Did you recently replace the drum and the developer if so did you clear the counters for the drum and developer, FIRST? IF not then the copier thinks the new drum and new developer are old. The copier works on the counters that is how it knows it got a new drum and developer. Get new developer and a new drum and have it installed correctly. Counters are clear before the unit is yanked out of the machine, then you remove the image unit/drum unit replace the developer/drum and cleaning blade. (DO NOT USE A VACUUM CLEANER WHEN REPLACING THE DEVELOPER static electricity can destroy the sensor located below the developer unit. Then reinstall and RUN F8/Developer Charge. Make sure the fax line and Ethernet cable is removed can't print anything until the F8 is run. Or you will start all over again with new developer and a new drum.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
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