Question about Dell Latitude D610 Notebook

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Black and white lines after bios screen before boot up

When my laptop boots, after the bios screen i'm left with a black screen with black and white lines at the bottom with a solid white line moving slowly accross them similar to an install process.This takes a while then our windows welcome screen appears and all is fine from then on. But when i reboot the same thing happens.Can anyone help me please?

Posted by v8mycareer on

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  • Anonymous May 25, 2009


    I don't think i'm replying properly here (novice to threads). I can't see a reply box. But Anyway

    Thankyou for your reply.
    I am using Win XP Pro and this does not seem to be normal. This never happened in the time that i have owned the notebook. Only started happening since a complete format and reinstall of XP.

  • v8mycareer May 25, 2009


    Guest reply was mine, sorry. Had to log in

    as i said in guest post

  • v8mycareer May 25, 2009


    Systems does boot into windows eventually, but not after 5 or minutes. This is not normal for XP or for me.

    I have updated the bios direct from the dell website for this laptop and i have downloaded and installed a driver for the graphics card RadeonX300.

    This hasn't fixed the prob for me.

    I was told tjhis could be a hard drive problem and did a hdd using win chkdsk. Results were fine. But then dowloaded a toshiba hard drive utility (cause it's a toshiba drive) and this utility could not even find a hdd connected to my laptop. Wierd and frustrated.

    Try booting up to show a presentation infront of clients!!!!

  • Patrick Kam May 11, 2010

    It seems like you are using Windows 95/98/Me/2000 (Can't remember what it looks like now)? These black and white lines (blocks?) represents the progress bar as seen in Windows XP. It's normal isn't it?



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The issue appears to be cosmetic if the system boots to WIndows and there are no display issues using the system. Some systems I've seen have a bit of video distortion between the BIOS splash screen and the desktop. A couple things may change that. Update the system BIOS and the video driver to the most current available

Posted on May 23, 2009

  • IQUIT May 25, 2009

    OK, the details you provided are helpful. Since the issue started after the reinstall of XP, then it may be that all the drivers were not loaded in the correct order.

    The correct order for driver installation is as follows:

    Notebook System Software

    If the drivers were not installed in this order, then It MAY be part of the problem.

    A video issue of 5 minutes during boot is abnormal. If drivers were not loaded in that order, you might try another install of XP and driver install in that order.



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Workaround: Try a descriptive mode of booting XP - Add the option " /SOS" at the end of the %systemdrive%\boot.ini for a dos-like bootup showing what's being loaded instead of the graphical progress bar. black and white lines after bios screen before boo - 0b0f526.jpg
You'll need to modify it with Local Administrator account.

Posted on May 25, 2009


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