Question about Xerox DOCUMATE 510 Flatbed Scanner
My scanner scans fine if I place one page at a time on the glass. If i try to place several pages in the feeder, I get the error ""Unable to communicate with the TWAIN device"
Try this link:
Note: You must uninstall your current driver and OneTouch software to install an updated driver.
Posted on Dec 27, 2019
SOURCE: error code 2019
Step 1 - Verify the scanner's power and connection
The scanner may be listed as any of the following:
Posted on Jan 08, 2008
Clean the glass with IsoPropyl Alcohol. Dont use any other solvent. A speck of dust stuck to the glass can give a continuous line in the output
Posted on Mar 18, 2008
Make sure that your scanner cable is not tightened too much. I had this challenge and found that by simply loosening the cable connection, this error message dissappeared.
Posted on Aug 21, 2008
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I have seen your message stating that "Initialization failed - Unable to acquire TWAIN-compliant device" error is received when trying to connect USB-Parallel type to your Laptop.
Well, Printer Panasonic UF4100, recommends to use only " Printer/Scanner Interface as Bi-directional Parallel (IEEE1284) " means you need to use Parallel cable to connect Printer to the Computer/Notebook. You may receive some communication error messages if you are using a "PORT REPLICATOR CABLE"( USB TO PARALLEL connector). The error message that you have received is related to the communication error. Futher, if you use same USB- Parallel cable for long time the Printer Hardware functionality might go bad, since Printer memory gets confused and will not read or detect the Cable , since it is not a cable to use mentioned by Panasonic Manufacturer.
Let me tell you, general functionality of Printer like Printing would work even if you use USB-Parallel cable. But it is not a case with Scanner and Fax functionality.
Hence, I recommend you to use only Parallel cable to connect your Printer to the Laptops.
I hope that this will resolve the issue for you.
You can email me at [email protected] if you need further assistance.
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