Question about Epson Stylus 830U InkJet Photo Printer

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Epson 830u printer

Help! my 830u has stopped printing in black and blue both carridges are new and I have cleaned the heads also deep cleaned any ideas please!

Posted by tusie on

  • 1 more comment 
  • tez-06 Nov 13, 2007

    hi, my printer refuses to print in black, i have used the head cleaner that often i have wasted a cartridge, on the print out after cleaning i only get two black lines instead of a black block.
    can anyone help

  • NimmoJD Feb 22, 2008

    Me too - black one. Happened after my wife tried to print onto shiny tracing paper - I too tried cleaning the heads with no success. I even used the replace cartridge button to move the carraige and took a cotton wool bud to where the head cleaner is as I am certain the nozzle is blocked but that the head cleaner isnt doing its job properly. After I did that I went from no black black block to a couple of lines suggesting that the head is blocked and the cleaning fascility is also gummed up with ink but still no further forward.............

  • ningy May 15, 2008


    I cannot get the yellow to work. Have put up with it now for 5 cartridges but it is driving me mad. Am considering throwing it away and buying a different printer if I cant fix it soon. Can anyone help please. Any advise would be welcome.

    Thanks in advance



1 Answer

Jonathan Agawin

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Many problems about printer heads but most common causes are it was not installed properly in the printer. Try to check if the printer is on when you get the cartridges. it will damaged the printer if taken forcibly.
Here are some suggestions to do:

1. Check your complete set of ink. I it is filled with the color indicated.
2. if you brought a new one it must be sealed.
3. If tampered or the package is open, it may have been used by somebody.
4. Install the printer cartridges properly using the guide/ user's manual so that cartridges are taken cared off.
5. When cleaning the print heads do not put much force because print heads are sensitive. Colors from yellow, magenta, cyan and black are very small so take care of cleaning. I possible use tissue because it absorbs well without blocking the jet pin of the print heads.
6. When new settings are applied you must restart the PC so that new settings will take effect.


Posted on Nov 28, 2008


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2 Answers

When i print something it comes out blue, how do I change it to black

hi wayne

Make a cleaning cartridge, it may solve your problem, but many cases need to do some manual for a good cleaning, this happens when you leave the printer unused long time.

Here is how can clean the head by the Epson software
How to deep clean print heads in your Epson printer en Rellenado

If this does not solve your problem, you must do a manual cleanup, you need some instruments, it is certain that will solve your problem.

things like:
1. 60 ml of ascetic acid.
2. 60 ml of isopropyl alcohol.
3. 10 ml of glycerine.

and fallow the steps
As unclog Epson printers heads at home en Rellenado



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Epson Printer 830U - how do I clean the print heads... the printer is working but is leaving blank lines through the pages. I think the print heads need to be cleaned?

Yes, you are correct. One of Epson's short comings, unlike HP printer where the head is part of the ink cartridge. When you put in a new cartridge you're also replacing the head.
The solution for me was to purchase a new all in one Hewlet Packard and sell my Epson all in one, just for the scanner. Where I live, it would've costed more for me to fix the Epson than purchase a different one and then consider it will just clog up again.
If you are handy at working on computer components it may prove cost effective. Best wishes, TS

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Do a deep clean on the printer.

Done from the printer setup.

widows is done from start, printers and faxes, click on your printer.
Should bring up window for setup.
Look for cleaning section.

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Refer to your printer User Guide, or download it from your local Epson website. Refer to: How To, Checking Printer Condition and Maintaining, Cleaning the Print Head. This explains how to do it using the print utility or the control panel. In simple terms you hold down the fontb1.gif maintenance button for three seconds.

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Set your printer to cleaning then test print. if same problem persist perform deep cleaning. I have tried it many times and It works.

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Try to clean your printer. There could be two reasons:

1. Your printer colored ink is near empty. IT needs to be replaced or get refill.
2. Your ink cartridge printer is dirty. It needs deep cleaning. Just click on the properties of your printer then go to services. Allign or clean your printer.

Thanks. Please rate this solution so that I can give you more solutions to specifically identify your problem.

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