KitchenAid KSM90 Ultra Power Series Stand Mixer Logo
Posted on Oct 19, 2007

Recalibrating of brushes

My children removed the brushes from the side and now the unit will not turn on what can i do to recalibrate since the closest service center is 4 hours away

  • originalkayo Apr 30, 2009

    Thank You! I had the same problem and I was at my wits' end because my mixer is over 20 years old and I love it so much. It has worked perfectly month in and month out on everything from dough to cookies to cake to you name it. I stupidly forgot to lock in the bowl this morning for the first time ever and it jammed. The machine wouldn't restart after I unjammed it. I took the brushes out, thinking that might help, but I didn't know what I was doing. I must have reinserted them wrong and I tried these solutions and now it restarted and I am so grateful and happy! Thank you so much--this site is invaluable.

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  • Posted on Nov 18, 2007
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You don't need to guess- get a flashlight and look in the hole.  You'll see a small piece of metal in each- on one side it's upper left, the other lower right.  Put in the brush so that the notch is on the same side at the piece.  If this does not work, swap sides.  This worked first time for me.

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  • Posted on May 02, 2009
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Our KitchenAid was dropped on its side and the Speed Control lever was bent. I took out the brushes and the screws to see if I could pull it all apart but I soon realized I couldn't get the motor housing off. I bent the Speed Control lever back so it moved and I put the brushes back and it didn't work either.

Thank you to those who posted especially edremy, I rotated the brushes so that the notch in the brush lined up with the small little notch in the hole and the mixer works perfectly now. Thanks a ton.

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  • Posted on Oct 20, 2007
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Try swapping the brushes side to side, and/or turning them over, they seat against the sides of the rotor, and if you put them back in wrongly, they won't match up to the curve and make good contact.

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0helpful
2answers

Well, I was attempting to replace my speed lever. In the process I removed the back cap (electrical circuit board) and the two screws on the side (flat, springs with magnets attached). After I replaced...

Hello Lora,

I understand that you took you speed lever out to replace it and you took the brushes out of each side of the unit. The reason that the unit will not start is more than like the brushes are not installed the proper direction.

1. Unplug the machine
2. Shine a light in the hole on the hole on the side of the unit. You will notice a notch or a piece sticking out.
3. Take one of the brushes (magnet looking things) put the notch and the cut out in the same corner.
4. Repeat the samething with the other side.
5. Plug in and check and see if it runs

This should solve your problem with the brushes. IF you have any more questions about this mixer please post it to this discussion.

THank you for choosing FixYa.com

Justin
tip

KitchenAid mixer not running or needs new brushes.

If you run your KitchenAid mixer long enough it will need new brushes. Symtoms would be eradic running, runs slow (no additional noise) or a smell of sulfur when running.

If your unit has any of these symtoms you should change the brushes. Brushes are available at http://www.appliancepartspros.com/Appliance-Parts/Kitchen-Aid-Mixer-Parts/index.aspx . They cost $3.55 each and you will need two.

First remove the screws holding in the brushes and remove the brushes.
The brushes have one corner which is shaved off at a 45 degree angle. Make a note of which direction it is facing as this is how the new brushes must be orientated in order to seat properly.

The brushes are located on opposite sides of the main mixer body under a black cover plate with a slot. Remove the cover while holding onto it as it is spring loaded. Remove the brush. Do the other side also.

Remove two screws from the rear of the unit holding the cover between the two halves of the unit (top and bottom). You will need to remove all the screws on the underside of the unit. There should be four total.

Next you will have to remove the power beater driver located at the front of the unit.The shaft located vertically has a pin in it which needs to be driven out with a punch and hammer. Then a "C" clip must be removed from the shaft. Use a "C" clip plier available at any automotive parts store. Place the ends in the holes in the tips of the "C" clip and squeeze. This will release the pressure on the shaft and allow the clip to be removed.

Next pry the bezel off around the exterior of the plate which will expose about 6 screws which need to be taken out. When all the screws are removed you can remove the head assembly as well as the top of the unit exposing the motor armature. The armature will be the blackened, segmented part of the armature directly under the brushes.

At this point you should be able to see how burnt the armature is. Using crocus cloth (available at Lowes or Home Depot) clean the armature until it shines. Do not sand it any more than necessary or sand flat spots in it. A light contact is all that is needed.

Clean the armature with any good electronics parts cleaner, available at Lowes or Home Depot, to get rid of any filings. Clean up any filings or dirt in the unit.

Relubricate The gear box with light grease if necessary. Reassemble the unit and install the new brushes. The brushes will only go in one way and work. If inserted wrong, the unit will not run. The brushes must be seated on the armature.

During the assembly process remember to use Lock Tite on all screws to avoid future problems.

Thanks for using FixYa and for the great rating.

hardrocko
11helpful
1answer

I have a kitchenaide mixer and now it will not turn on

Remove those plastic caps again and this time remove the brushes from the side of the mixing head. Inspect the curved surface of the brush and clean any carbonized flour from the surface - be careful not to damage the surface of the carbon brush.

When replacing the brushes make sure they go in the correct way - there is only one way, the brushes will not go in far enough if they are in the wrong orientation. Trial and error works, watching how far in the brushes go. once you have found the correct position, the brush will go in 1/4 inch further than the other three positions.
1helpful
1answer

We purchased a KitchenAid Plus 275 in 2006. Used it once then packed it for storage since we moved several times. Tried to use it today, will no turn on.

The easiest thing to check is the brushes. There are two large "buttons" on the sides of the mixer. They have a large slot in them. You can use a quarter to stick in the slot and turn the button counterclockwise. Once removed you will see a spring sticking out. Now this is important. On the other end of the spring is a small carbon bar (the brush) which is square and about half an inch long. Note that there is one corner of the carbon bar, the brush, which is removed forming a flat on that corner. Note the position of the flat so that you can replace the brush in the same position. If you don't then the brush will not contact the armature and the unit will never run!

Once removed examine the end of the brush to see if there is some crud on it, most likely charred flour. Carefully scrape the crud off the brush and re-insert it remembering the above . . .make sure it slides easily into position. If it is sticky then remove it again and clean out the brass hole with a q-tip.

Do this to both brushes and the unit will most likely run.

Of course make sure the outlet you are using has power to it!!

If it still doesn't run then there is a problem with the phase control board or the motor.
0helpful
1answer

I have an Epicurean KitchenAid Mixer. It does not

The easiest thing to check is the brushes. There are two large "buttons" on the sides of the mixer. They have a large slot in them. You can use a quarter to stick in the slot and turn the button counterclockwise. Once removed you will see a spring sticking out. Now this is important. On the other end of the spring is a small carbon bar (the brush) which is square and about half an inch long. Note that there is one corner of the carbon bar, the brush, which is removed forming a flat on that corner. Note the position of the flat so that you can replace the brush in the same position. If you don't then the brush will not contact the armature and the unit will never run!

Once removed examine the end of the brush to see if there is some crud on it, most likely charred flour. Carefully scrape the crud off the brush and re-insert it remembering the above . . .make sure it slides easily into position. If it is sticky then remove it again and clean out the brass hole with a q-tip.

Do this to both brushes and the unit will most likely run.



Of course make sure the outlet you are using has power to it!!

If it still doesn't run then there is a problem with the motor control board or the motor.

1helpful
1answer

Worked fine, then didn't- getting power

The easiest thing to check is the brushes. There are two large "buttons" on the sides of the mixer. They have a large slot in them. You can use a quarter to stick in the slot and turn the button counterclockwise. Once removed you will see a spring sticking out. Now this is important. On the other end of the spring is a small carbon bar (the brush) which is square and about half an inch long. Note that there is one corner of the carbon bar, the brush, which is removed forming a flat on that corner. Note the position of the flat so that you can replace the brush in the same position. If you don't then the brush will not contact the armature and the unit will never run!

Once removed examine the end of the brush to see if there is some crud on it, most likely charred flour. Carefully scrape the crud off the brush and re-insert it remembering the above . . .make sure it slides easily into position. If it is sticky then remove it again and clean out the brass hole with a q-tip.

Do this to both brushes and the unit will most likely run.

Of course make sure the outlet you are using has power to it!

If it still doesn't run then there is a problem with the control board or the motor.
Mar 27, 2010 • Food Mixers
1helpful
1answer

Just stopped working, likemit was not plugged in.

The easiest thing to check is the brushes. There are two large "buttons" on the sides of the mixer. They have a large slot in them. You can use a quarter to stick in the slot and turn the button counterclockwise. Once removed you will see a spring sticking out. Now this is important. On the other end of the spring is a small carbon bar (the brush) which is square and about half an inch long. Note that there is one corner of the carbon bar, the brush, which is removed forming a flat on that corner. Note the position of the flat so that you can replace the brush in the same position. If you don't then the brush will not contact the armature and the unit will never run!

Once removed examine the end of the brush to see if there is some crud on it, most likely charred flour. Carefully scrape the crud off the brush and re-insert it remembering the above . . .make sure it slides easily into position. If it is sticky then remove it again and clean out the brass hole with a q-tip.

Do this to both brushes and the unit will most likely run.

Of course make sure the outlet you are using has power to it!

If it still doesn't run then there is a problem with the control board or the motor.
3helpful
1answer

I took out the side bolts and removed the top, now have no power to unit. did I put it back wrong? Problem I needed to address was the paddle was too low and scraping the inside of bowl. Help with both...

sm_schedule, the side bolts you removed were, in fact, the brush holder caps, and if you remove the brushes, you cut off the power to the electric motor (armature). I suspect that one or both of the brushes is (are) not seated properly. Did you remove the brushes to replace them or were you just inspecting them? I'd suggest removing them again and make sure the concave contact face of the brushes are resting completely on the armature. If you've turned a brush 90 degrees too much, it wont' seat properly. As far as adjusting the mixer head so that it doesn?t droop, this should be pretty easy to fix if you?ve got a small blade screw driver and a small hex driver (or jewelers screw driver). First, do you still have the KSM90 Parts List? If not, you can download a PDF version from the KA website. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number (in your case, use KSM90P) and select one of the files that appear under Parts List. Turn to page 4 - Case, Gearing and Planetary unit, which shows the exploded view diagram and locate Illus. Nos. 29 & 30. Page 5 lists the parts as Adjusting Screw and Set Screw respectively. What?s probably happened is that over 12 years of operation, the vibrations from your mixer has caused the set screw to loosen and drop, hence the lower mixer head. Both screws will need to be ?adjusted? to move the head back to its original position. Now the problem is removing the head from its pedestal. Turn to page 8 and gently remove Illus. No. 7, Hinge Pin, with a hammer and pin driver. With the hinge pin removed the mixer head and pedestal can be separated and you should have access to adjusting and set screws. I would inspect them for wear and tear, and replace them, if you deem appropriate. It may take a few trial reassemblies to get the mixer head back to the original factory position, but once there, everything should be OK. I hope this helps! Howard, Burke, VA
0helpful
1answer

I removed the Side springs ( Brushes) and not the unit wont start

You sure boo boo'd. Just kidding It's important that the brushes go in the same way they came out and in the same holes because of the contact patter and curvature wear. The trailing edge of the brush is longer than the lesding edge Which is which? If you were totating something clockwise, the 12 would be the lesding edge and the one would be the trailing. So, the longer of the wear curvature would go on the one(1) side and the shrter towards the twelve. Now, how do you know which way it was rotating? The commutator is the part the brushes ride on, Those copper bars. Look closely and you can tell bby the black tracings which was the leading of rotation. There is usually mor on tracings ontrailing edge of the bar so. The trailing edge of the brush would be on the same side as the black tracings on the copper bar. Of course, Unplug it before messing with it. and make sure the brushes are seated and not binfing in the holder. Use an attachment to rotate the motor once or twice(unplugged) in order to set the brushes. Good Luck, Ned
2helpful
1answer

Kitchenaid ultrapower ksm90

Yes, First unplug the unit.On either sides of the mixer there are two black motor brush retainer screws. Carefully remove them paying attention to the motor brush keyed position.You will see that one side is keyed.Check to see if the brush is competely worn down,or possibly cracked ( replace ).Always reinstall brushes the same way they came out.This should solve the problem.
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