I have JUST gotten this printer. used only 1 set of ink cartridges. replaced them and now i keep getting an error code 5100. i've followed directions - gently remove stuck paper from the front, then hit 'okay' button. still SAME result. then shut off printer for a few moments and tried again. same results: the 2nd piece of paper always jams the printer. the first piece of paper does come out, but nothings printed on it. next, i followed cleaning methods suggested i.e. fold paper in 1/2 feed through. run the rollers to clean themselves. NOTHING- help! I have a paper due.
This error is an error within the printer. This error means that there is something obstructing the printing process. Check inside your printer through the gears that you can see under the lid. There should be something obstructing the gears such as dirt or in my case popcorn. There was even some paper caught underneath the rollers that I had to jiggle around to even see. Check VERY thoroughly.
If it still doesn't work click the link below and under technical support click on faq and in the search by keyword type error 5100
http://www.usa.canon.com/consumer/contro...
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error code 5100
i dont know what is rong with my printer suddenly a error code 5100 get pop out and i cant print or scan because of that i dont know what to do thay told me to disscont it and connect back again but stiull same thingh with the errorcode 5100 i dont know what to do please help me
i have the same problem. i've chek my printer troughtly but it still doesn't work
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