Question about Motorola Mobility 120t

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MOTOROLA 120 tracfone

Hi, i can't use my phone at all, it's charged and was working until i went online, as i recieved a message on my tracfone to look up www.tracfone.com/value plans. i registered and did all that junk ,and i don't know if i messed it up or by registering did it. i still have 104 min. left on it.it say's on the front of my tracfone"service disabled", i need some smart guy to help me.please .my ESN#IS06105857290----- AND MY TRACFONE# IS --4173314164  THANKS, EILEEN

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  • Anonymous Mar 29, 2014

    I have been trying to re-activate my tracfone cause I have some very important pictures on the simcard and I like using itfor an alarmclock in the morning. could you please help me get it working again,I got all the information you need for this

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I had the same problem . After entering wrong code numbers,it disables the phone after four tries. The only way to get it back is to call customer service at 800-867-7183 . press 1 for english. the next menu
press 4 and the last menu press 5 to talk live to technical support. They will not ask you what you were doing to disable it.They will have you go to code feature off my prepaid menu and you must type in the 24 digit code they give you and then press ok.Then you are back in service with no charge. Hope this answers your question.

Posted on Apr 19, 2009

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All you need to do is call customer service and they will give you a code to enable it. Service disabled means the prepaid functions are locked. Don't use the phone or you will lose minutes.

Posted on Aug 18, 2008

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They have switched some of the services and even though I tried to "go with" the switch..it didn't work...I lost 80 some minutes

Posted on Jan 29, 2008

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Hi there,
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Posted on Jan 02, 2017

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Can't use phone, call out, get call restriction 34 message


see the link. Contact your telco.

Long after the fact, but in case someone searches for "call restrictions -34" info, as I did....

I called Tracfone Exec Resolutions Staff at 1-800-876-5753 and was helped very professionally by an agent. We found that the phone still identified with the first SIM card that I had installed, rather than the replacement I had installed in order to be in AT&T/Cingular network rather than T-Mobile. Within 15 minutes, he had walked me through entering one string of codes and a few parameter checks, turning on/off phone twice...I was then ready to go with a fully functioning Tracfone.

So, this issue can be resolved. Not sure if others problems will also be related to the SIM card issue, but it is a possibility. Hope this helps someone.

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