Jennie, with your camera came a CD. On that CD is the software you need to install on the computer, before you can connect the camera to the computer. On the CD are also drivers, for every type of computer. If you don't have the CD, sometimes after registering the camera online you can download the software. If nothing works, you always can use an external card reader end put the memory card in that. For a card reader you (most of the time) don't need any software, because most operating systems have drivers for the card readers.
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