MAD PLAYER COMES ON INITIALLY, THEN NO LIGHT, NO RESPONSE FROM BUTTONS,DEMO SONG PLAYS BUT NTHING ELSE WORKS
SOURCE: deleting demo songs
For Windows XPTM users, you are connecting the device in MTP mode to the computer by default. You will need to set the device to MSC mode, so go to the device menu\Settings\Advanced\Protocol = > Press Play/Pause key to select MSC mode which will appear as such on the screen. Reconnect the device to the computer, and you can now see those files and delete them.
DO NOT forget to set the device back to MTP mode when finished, so go to device menu\Setting\Advanced = > Select MTP mode.
SOURCE: Whenever i press play, my MP3 player doesn;t play ANY song!!!!
One thing that worked for me was to format the player once I plugged it into the computer. This fixed all the problems. Of course, if you have music on it, make sure that you have it elsewhere too.
All songs must be in MP3 or WMA format in order for the player to load any of the songs to play. If songs are in any other format (MP4, ACC) they must be converted to MP3 in order to work. Instructions are on the Intova website how to convert music to MP3 if needed. If the songs that are loaded onto the player are in MP3 format when you press the play button you should see a yellow indicator light meaning the music is playing. If this light does not come on there may be an issue with the player. If this light does come on but you still cant hear any sound then the headphone wires may be damaged. If there is an issue with the player or headphones manufacturer Intova will be happy to help get you back in the water. Please contact Intova at [email protected] for further assistance. Thank you.
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