I have Maytag FAV6800AWW top loader. It's about 4 years old. I have fought the clutch issue where it throws out of balance errors etc. Replaced the clutch.... and all was well. For the last 4 months I have been fighting the tub rotating Clockwise during agitation which is like slowly spinning an out of balanced load (tub is hitting sides of washing machine metal covers). Does someone know where the mechanism is that keeps the tub from rotating CW? I don't think it's in the clutch assy, but I wonder about in the bearing or transmission? Thanks SRC
Hello srcoray,
Did you replace the clutch, just trying to get a feel for your hands on experience with the machine? If you did the work did your machine use the upper roller clutch bearing along with the clutch pulley mounted roller clutch bearing?
The FAV6800AW uses a reversing motor and motor controller that powers the motor and clutch pulley to rotate CW in Wash/Agitate cycle and CCW in Spin Cycle.
In Wash/Agitate cycle the roller clutch bearing should rotate freely CW allowing the agitator shaft to drive the transmission in wash cycle driving the tumblers to rotate only not the wash basket. In spin cycle the roller clutch bearing will lock up (one-way roller clutch bearing) driving the spinner shaft to rotate the wash basket and transmission CCW. Unless my thinking is wrong it sounds like the one way roller clutch bearing is frozen or dragging and not rotating freely in wash cycle rotating the wash basket CW. I’m an owner like you and will try to help.
Just a few other questions;
If you have a load of wet clothes in the wash basket and you select Spin Only cycle will the spin cycle complete with out dc/UC errors?
With the lid raised can you rotate the wash basket CW? It should not; it should only rotate CCW and do that with very little resistance.
Rich
Hey Steve,
Yea new board format has got me screwed up. Ya can’t teach an old dog new tricks….
I’m at work right now my real job in the Telecom Ind. the FAV6800AWW is a hobby. I’ll go for a quick response …. nothing I type out is quick :). I can’t rotate my wash basket CW by hand. I can rotate it in the CCW direction and that should be with you pinky finger only… low rotational resistance, no 800 pound gorillas allowed :). I might be able to brut force it in CW direction, haven’t really tried. With the front cover off (mine has never been put back on) and I rotate the clutch pulley CW only the tumblers rotate which is normal action. From what little knowledge I have on this machine I know of nothing that should lock up the wash basket to stop it from rotating CW in agitate/wash cycle. It simply should not rotate CW.
So what is the problem, from what you describe I felt the one-way roller clutch bearing in the clutch pulley is frozen to the Spinner Shaft Coupler. But now I wonder if the agitator shaft is dragging (rusted up a bit) dragging as it rotates within the spinner shaft in agitate/wash cycle causing the wash basket to rotate slowly CW. Form what I can see in the SM it's a shaft within a shaft maybe bushed with a bearing. What do you think?
If that thought is not to far out in left field I don’t believe you can't repair without replacing the Spinner Support assembly. I did see a transmission and Spinner Support assembly on ebay a few weeks ago I believe in the $135 range new never used. You will need this tool to remove the Spinner nut Spinner Tool $25 Just thinking out loud. Rich
Good Job Steve, I still believe you had something binding up with either the agitator shaft or the oneway roller clutch bearing but I could be out there in left field. I believe I can’t rotate my wash basket CW because of the normal transmission gearing resistance but again I could be in left field. Left field isn’t so bad :).
Anyway I picked up a sweet deal on ebay, a spinner assembly which is in mint condition, a tub seal and a drive belt I now have about $200 worth of spares. Only big item I’m missing a motor controller. Blew a ebay shot for one that went for $42. Where did ya pick up your spinner nut wrench?
Take care and good luck.
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Hey Steve sorry to hear that. I know your reach a point where you have to decide on a new course of action. Your Spinner Tool looks like the site I mentioned in my 6/6 post. If you are near the 19344 area I would bring over my spare spinner assembly and tranny to see if those would clear the issue. I agree with you on the plain vanilla $350 machine. Just a thought, when I first had the clutch issue I went to Maytag and gave them an ear full. The CSV supervisor I spoke with offered me 25% off on the purchase of one of their product line. I was looking at a $300 Maytag washer at Home Depot, just a thought. I know that may bring a foul taste to your mouth. The 1st line CSV rep is only authorized to offer 15%. Good luck to you.
Steve just another thought;
All my spare parts came from E-Bay. If you junk the machine I would pull off the Console/Control board, the Motor and Motor controller, the TDS, the Left Hand Lid lock assembly and Drain pump/Pressure switch. If you had the patience to deal with E-Bay I feel you have close to $200 in parts.
All my spare parts came from E-Bay. If you junk the machine I would pull off the Console/Control board, the Motor and Motor controller, the TDS, the Left Hand Lid lock assembly and Drain pump/Pressure switch. If you had the patience to deal with E-Bay I feel you have close to $200 in parts.
Ebay listing for the Motor Control Board
25001079
Take care Rich.
Hey Steve see this post where a forum member replaced a tub seal and had some issues. Turned to be what the manual recommended to check on reassembly. See page 49 of the SM last pic. You should have no problem with it.
“”I need a spanner wrench to pick up on the outer ears of the locking nut wrench?”” I thought the $25 was for both the spanner wrench and tool insert included. Also I would replace that clutch. AZ raised the price from $48 to $75. Guess they had a run on them it’s the clutch I recommended in much previous post. Clothes Washer Clutch - 25001169
Tub Seal item 17 and I would get the tranny O ring and have on hand just in case.
No Mod job for me, the machine is a hobby, just trying to help folks save a few bucks on a poor design.
Good luck Rich
Steve,
Your are not doing anything wrong, you can’t post pic’s in the section where your comments go. You can if you post a solution, this board leaves a lot to be desired.
Is this the tool that you have this tool GENUINE MAYTAG PARTS SPINNER TOOL KIT 12002139 the listing for machines has the FAV6800AW and FAV9800AW. This site list the same p/n Spinner Tool $25 for $25.
See page 45 of the SM. This SM leaves a lot to be desired. I wonder if you lock the spinner plate as they show if you could then break loose the Spinner nut. It looks like there are at least two variants of the outer tub.
Lock Spinner Position with Short Extension
Can you send pics of the bottom of your tub to [email protected] I wish I could be of more help. Rich
Post as a solution in this thread and you can insert the pic using "insert image" option. What are the 1st two digits of your s/n mine are 16 which is your series number? Just curious of your machine series defined by those 1st two digits of the s/n.
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Motor for the most part is bullet proof has a 10 yr warranty
I would start with front panel removal and see if you can rotate the Clutch Pulley CW the Wash/agitate direction and CCW the Spin direction. Make sure nothing is seized.
It could be an issue with the Control Board or the Motor Controller. I have working spares for all and that makes troubleshooting easier.
If you decide to troubleshoot further and try a Control Board swap (in the console) or a Motor Controller swap I would buy parts from a supplier that will allow you to return the part for refund with no questions asked.
Google this ""Neptune TL Washer FAV6800AWW"" a forum where I help owners of the FAV6800A and FAV9800A machines.
This is a sticky on a DIY forum at the 5th post down you can link to the FAV6800A/FAV9800A Service Manual. You can post in that forum in the Maytag washer forum for additional help. You will find a link to parts supplier.
I link you to a post on this forum where I was working with an owner who was troubleshooting issues and started throwing a LR error code. He ended up replacing both the Motor Control Board, my 1st suggestion and that did not resolve the issue. A Control Board swap in the Console resolved the issue. Maytag Neptune Top Load FAV6800AWW -- tub/motor will not spin ...
I won't troubleshoot any further on this forum it's just difficult for me. Can't edit, search post and sometimes pics don't attach. There are better DIY forums out there for working on the FAV6800A/FAV9800A......just mu opinion.
Your machine more than likely is ready for an Tub Seal replacement.....Google this FAV6800A/FAV9800A Outer Tub bearing replacement Another forum I help owners with FAV6800A/FAV9800A machine issues........good luck.
If so what were the results?.................Rich
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Usually answered in minutes!
Different Make and model, same pain. My GE model WJSR2080T2WW spins slowly clock wise during the wash and rinse cycle. All other functions seem to be OK. Mother is out washer shopping right NOW. If I can't finger this out, I'll be out at least 350! Shazzbat!!!
[email protected]
HI Rich,
I actually gave you quite a response two weeks ago... but since I was not logged in... I guess I lost all of what I had written. Thanks for your e-mail. Before I continue...I am going to try posting just this much to make sure it gets posted.....
thx
steve
TEst one... I can't get my comments to add to the post? why not!???
testing... 1, 2, 3 ....I can't get my comments to add to the this post!?
Alas, I see where the comments are added. You would think they would be added below your response/solution (rich!). Anyhow. I am quite competent with this machine. The problem is not the clutch. With the lid raised, I CAN rotate the basket CW ! There in lies the problem. I cannot find where the mechanism is that binds up or secures the wash basket from spinning CW when the agitators are being driven. There has to be a mechanism that essentially locks the wash basket to the outer tub or something stationary. I don't believe the mechanism is in the clutch, since the clutch is always spinning, thus spinning something (CCW, it locks on the wash basket shaft to spin the load CCW. CW it simply transfers spinning to the inner shaft that transfers through the (wetted) transmission to turn the agitators. I am guessing there is some mechanism similar to the clutch but in the tub bearing stack where the spinner/wash basket support shaft goes through that locks down when the spinner/wash basket tries to turn CW relative to the tub. I am just trying to find that mechanism (rachet, or lock down bearings) so I might clean and lube.
Alternatively, I went to our local appliance parts store. They do have the tool avail. to remove the spinner support shaft and seals. It's 60 bucks. I asked about bearings and they said you have to purchase the entire tub !? They said I might be able to find bearings on the internet. They also said that I was in pretty deep. At what point in time and money do I just buy a new washer?! Good point. But I kind of feel I know the devil now. If I can just figure out this last problem... I know how to fix most everything. Currently the washer is working. It behaves if I take everything apart and clean it... then I have some amount of time before it goes back to rotating CW during agitation. Sure would be nice to talk to some one who knows the design in and out.
Thanks for you thoughts and suggestion thus far!!!!
cheers,
steve
Hi Rich! sorry for my delayed responses... I too am just a tinkerer, my real job is in a Solar start-up.
I am completely with you about resistance in the shaft in a shaft mechism that passes through the bottom of the tub accommodating spinning of the wash basket in one direction, and spinning the agitators in the other. That transference of rotation is via the clutch which directionally choses which shaft to energize by the direction of the motor. However, there must be a mechanism that keeps the wash basket from spinning (from drag) as the agitator shaft spins. Sooooooooo.... I think there is a mechanism in the bearing dual shaft assy, that locks out the wash basket to the tub in the case the tub tries to rotate cw !!!
The last time I had the tub and the wash basket assy out, I did remove the agitator shaft from inside the support shaft assy and lubricated it. Since then the lock out of CW wash basket rotation has been working/successful. Not sure if the lube helped some mechanism out board of the shaft... or whether doing the typical clean helped the mechanism function again... where ever it may be hiding (if not part of the tub bearing assy).
I did recently purchase a wrench set for removing spinner support shaft, bearings etc. I'll wait until it "breaks" again before messing with it. Alas, after many years... I will not fix what is not broken ! ;)
I think the spinner suppport shaft assy is ~ 350 bucks new...so that deal on E-bay seems a good one. If I was smart, I would buy as back up!!!!
I'll keep you posted !
cheers,
steve
Rich,
Don't know if yer still checking this thread... but I got the wrenches for a steal via..... here; http://www.maytaggenuineparts.com/b2c/me...
maytag part number 12002139
Now my machine is screeching like an owl during agitation... not sure if agitation shaft bearing or transmission!!! I am ready to throw the whole thing out and buy a 350$ cheapoh... this isn't worth the time!!!
Hey Rich.... you must darn near be a moderator! Thanks for the advice regarding e-bay. May look into that... when I bite the bullet and buy a new one! The screeching turned out to be the metal collar that is in the clutch that Locks on the outter roller bearings in clutch assy when motor turns to agitate (er...was that when it turns to spin?) It part of the mechanism that lets the clutch spin one way ..but not the other. I think I must have water leak in the barrel/tub/wash basket assy bearings... as the clutch bearings were rusted up. I played with the handy tool I bought...but turns out...it's not trivial to use? I think I need a spanner wrench to pick up on the outer ears of the locking nut wrench? Gave up, and cleaned everything up... wd 40'ed the collar and bearings...greased and put it back together. Hope to limp for a couple of weeks while I find a good deal on a new one. Have you ever had the bearings out of the tub assy? I am guessing if I could replace those bearings... the seals around the wash/basket support shaft/assy... this thing might last a while?
thanks again for your replies!
cheer
steve
Hey Rich.... you must darn near be a moderator! Thanks for the advice regarding e-bay. May look into that... when I bite the bullet and buy a new one! The screeching turned out to be the metal collar that is in the clutch that Locks on the outter roller bearings in clutch assy when motor turns to agitate (er...was that when it turns to spin?) It part of the mechanism that lets the clutch spin one way ..but not the other. I think I must have water leak in the barrel/tub/wash basket assy bearings... as the clutch bearings were rusted up. I played with the handy tool I bought...but turns out...it's not trivial to use? I think I need a spanner wrench to pick up on the outer ears of the locking nut wrench? Gave up, and cleaned everything up... wd 40'ed the collar and bearings...greased and put it back together. Hope to limp for a couple of weeks while I find a good deal on a new one. Have you ever had the bearings out of the tub assy? I am guessing if I could replace those bearings... the seals around the wash/basket support shaft/assy... this thing might last a while?
thanks again for your replies!
cheer
steve
HI Rich,
I think I have a slight water leak...so the tub bearings are making more and more noise. I know why my wrench sent didn't get me any where... my outer tub bottom shaft area where the clutch bolts on... where the bearing lock nut is... does not have the outer ears for the lock nut wrench to "stop" in... see page 48, item 24.
Remove the Spinner Nut. Special wrench is available
from Maytag to aid in removal. Place the Spinner
Support Removal Tool over nut and locked in place.
the photo showes placement of that tool. my tub doesn't have the two outer ears! So my Lock ring will not stay but... it will spin as I turn with the big spanner wrench? !! Then what?????
Do I have an old style outer tub?
thanks!!!
steve
ps. I tried to copy and paste the photo..but maybe I need to be more than a novice? :)
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