The cause of a Web Cam's microphone
to stop working can be either a hardware issue or a result from incorrect configurations.
Determine whether it is a hardware problem by testing the microphone
in Sound Recorder.
- Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
- Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
- Click the Stop button.
- Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
- Click "Edit," then "Audio Properties."
- Make sure Logitech is listed as the Preferred device for "Sound recording."
We also recommend using the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone
as the Preferred device in Audio Properties.
Multimedia keyboards that have the ability to control your computer
volume may have software that can interfere with your webcamera's
sound. If you have a Multimedia keyboard with volume control, the
keyboard's software may need to be uninstalled in order for the
to work properly in Windows.
Please see these related articles as well:http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=8527http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=8526