Please read everything before you do anything, thanks.
I assume you are trying to link you pc and Xbox. Here’s how I did it:
1) Disconnect your modem from your router, physically.
2) Disable the internet security on your pc, ***PLEASE NOTE: disabling security leaves your pc vulnerable, make sure you are physically disconnected from the internet.***
3) In the Xbox dashboard go to my Xbox, then music library.
3) Select the pc option, at this point the Xbox should automatically sync with the pc.
-----THIS IS NOT THE INSTRUCTIONS GIVEN BY XBOX, USE DESCRESSION WHEN ATTEMPTING THIS. It worked for me, but I was syncing to an old pc that doesn’t store sensitive data or matter if gets ruined. In no way do I suggest trying this with a new or important pc.-----
You can also contact www.xbox
.com and click contact customer support.