Does not collect the water from the air - DeLonghi DE400 Dehumidifier

Maybe this will help;

https://housefresh.com/dehumidifier-not-collecting-water/

i don't know.
it is common for dehumidifiers to not collect water
in cold weather. please consider obtaining a portable device that shows how humid the air is where your machine is located. i find 55 or 60 is suitable for my basement.

Does it have a filter?
http://whirlpool.custhelp.com/app/answers/detail/a_id/953

also:

"
It may be that the humidity level or temperature in the room where your dehumidifier is located is too low.

When the outdoor temperature is below 50 F, the indoor air will be dry even when the air inside is warm, therefore when it's cold outside the dehumidifier may collect little or no water.

Air conditioners will also remove moisture from the room, even if it's hot and humid outside, resulting in little or no moisture collecting in the dehumidifier bucket.

Some dehumidifiers have a deicer which turns off the compressor but keeps the fan running. When the compressor is off, moisture is not removed from the air. The deicer turns off the compressor when the room temperature is cold.

Some dehumidifiers do not have a deicer. If the room temperature is low enough, ice may form on the evaporator coil. The ice prevents the dehumidifier from removing and collecting water. If ice forms on coils, unplug dehumidifier until ice melts and room temperature rises."

Hello my name is Heath it will be my pleasure to assist you. The problem with the unit is it could have a plugged up coil or there is not enough moisture in the air to collect a noticeable amount of water. It may be collecting water but it could be boiling off before its collected in the drip pan.

I just had one giving me the somewhat the same problem. Upon taking it apart I found that the entire inside was filthy. This thing runs in a work area in my basement and sucks up all of the dirty air. When you take the water out of the dirty air you have nothing but the dirt and the water. When you mix those together you get mud which is what clogged everything up in mine.

Dehumidifiers need to be clean on the inside to run properly especially all of the fins on the condensor. You will probably have to take it apart and clean it. Concentrate on the fins and the water collection areas. Dehumidifiers remove heat from the air which causes the humidity to collect on the condensor. As it collects it turns into water droplets. Gravity pulls the water droplets into the water collection areas and that flows to your tank. There is some sort of float in your tank that lets the dehumidifier know it is full and shuts it off with some sort of switch. It does this so it does not just keep running and eventually pour water onto your floor. It sounds like your switch and/or float is stuck. Find the float and switch and manually work them to make certain they are working freely, clean if necessary.

If the dehumidifier does not remove water like it should it is probably not getting good airflow. There are ice sensors on the evaporator that tells the compressor to stop working. However the fan will still run to pull warm air across the ice so that it melts, goes into the water collection area and into your tank. Some of these ice sensors work by measuring air flow. If there is no air flow or very limited air flow the sensor will tell the compressor not to work. The fan will run again to melt the ice so that it melts and is removed. If your condensor is dirty and does not allow the air to flow, this could cause your problem.

Againg, if theres no moister in the air it wont remove water. if you feel the location for exmaple a basment feels cool when entering , then mosuet exist. dehumidifer will make any location warm when removing the coolnest in the air. within summer hot months it will collect more water than in the winter months. if it does feel cool and machine dont remove the water. call a repair person.

I unscrew the cover were's the air is ****'s inside and I just clean with water pressure.I beleive I have to do this every six month.The problem was;no more water collect,less air came out and the unit was very hot.Only clean the filter is not enough!!

compressor run but gas charge not enought
so it not very cool,and no water come out

it is probably frozen, if you look at the back and the coils are covered with ice, turn it off for an hour or so untill it thaws, then it should start collecting water again.

By condenser I assume you mean the compressor is running. Is there ice forming on the front coil?