About an hour ago i accidentally dropped one of our hand sets, the model
number is TD 6726/BE059P ever since then none of the hand sets are
working and the green light on the base station is constantly
flashing. We have tried to reset by pulling the base out of the socket
and taking all hand set batteries out but after 10 minutes and
switching all back on green light is still flashing and nothing works!
Any help would be very welcome, thank you in advance.
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Even though you phone supports call waiting, I think you will find you will need to have the service enabled on your line by your service provider. If you have already done this have you tried a different phone with 'R' button (used to access extra services). Another thing to try if service is on your line is to check on base of phone to see what setting the TBR (timed break recall) switch is set to and try switching to opposite to see if it makes difference? This controls how the phone reacts to commands using the R button by way of sending tones down your line.(I know if your in UK it should be set to TBR). Hope that helps?
It might be worth resetting the software for teh phone. Not sure if it is the correct solution, but it might be worth a go.
To complete this process, please implement the following:
1) Disconnect the power cable from the main base station.
2) Remove the batteries from all of the handsets.
3) Leave for 5 minutes and then connect everything back again.
Please note that this process will not delete any telephone numbers from your phone book or any other saved information.
If applicable, you will need to set the time and date.