Question about Frigidaire FRS3R5EMB Side by Side Refrigerator

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Frs28zrc side by side ser.# la83320270

Water supply  line to ice maker pops off during load cycle problem started 3 days ago what is the cause?  pleaase.

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  • justdoit Oct 31, 2007

    ice in the line at the outlet point was the problem . found that out last week on my own .your responce is correct however about  a week late. thank you for posting the solution might help some one else

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The inlet that the line goes to is froze up. take it off and thaw out the ice in it. back pressure is causing the line to come off

Posted on Oct 31, 2007

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The problem here is your water valve. It does not shut off all the way and allows very slow water flow through the water line. It is so small that it freezes in the supply tube causing a blockage. When your ice maker calls for water the pressure from the blockage pops the line out causing your leak.
You need to replace your water valve. Dual valve at the back of the fridge.."water inlet valve")

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Assuming the temperature in the freezer is normal. 10 degrees or less. then it should be one of the 3 items here.
1. Partially plugged filter.
2. Water valve in the back bottom of the machine failing to open properly.
3. Partially blocked supply line from the house or it's connection fittings which ar more common than the line itself.

As well, if the water fill valve has a small leak on the off cycle, the fill tube running from the outside back of the machine that supplies water to the ice maker cavity may have ice starting to cause a blockage.

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I have a Frigidaire side by side frig, model FRS20ZKG. My supply inlet to the ice maker keeps freezing which after 2-3 cycles will not make any more ice because no water can make it to the tray. This...


The supply inlet to the ice maker is connected (via metal coupling) to the radiator-like-coils in the freezer which are actually hot and they keep the line from freezing. If this coupling is not connected close to a heat source, then the supply line can freeze as you are experiencing.

If possible reroute the supply line out of the freezer area

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Good day,
There are many reasons an ice maker will quit. It is important that the freezer be at normal operating temperature. Anything above 10 degrees will cause the ice maker to lock out. That is by design.
So just go step by step. It will get you there.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.

P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

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Good day,
The best procedure is a step by step test. The freezer must be at normal operating temperature for the ice maker's internal thermostat to lock in to allow proper cycling.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

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We can't get water to the ice maker on our Kitchaid side-by-side. The water dispenser works properly.


Good day,
The best way to get the ice maker up and running, is to follow a step by step procedure. It is important the freezer be at it's normal temperature. Any temperature above 15 degrees will cause the ice maker to lock out on it's internal thermostat.
As well, you can skip the test on whether your water supply from the house is O.K. if the water in the door is working properly.
First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

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Good day,
No resets. The best way to deal with it is step by step. This is assuming it doesn't use the infrared sensing beam to determine bin level.
First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

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Good day,
There are a lot of reasons causing a no ice problem. If you have a water filter it should be changed unless it has been done in the last 90 days.
The best way is a step by step process. It will get you there.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

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no you dont want to go there !
there is a chance that your water valve is dripping and water are in the line...also there is a heating kit for your fridg that prevent that ask your local tech.

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