Getting paper jam message but there is no paper jammed will not reset itself
Generally, when a paper jam message is displayed, there is in fact some sort of debris, dirt, or paper pieces blocking the paper jam sensor. My suggestion, take a thick piece of card stock and manually feed it through the paper path; this should hopefully clear any debris that is blocking the jam sensor in that area. Also, try spraying some canned air into the paper path, as if there is dust blocking the sensor, it will be more likely to be removed with air than card stock.
-David.
×