HEWLETT-PACKARD Hewlett Packard OEM HP Q3984A 110 Volt Fuser Kit Fuser Unit (gq3984a) for Color LaserJet 5550 5550dn 5550dtn 5550hdn 5550n Logo
Jan G Posted on Jan 02, 2014
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Card stock jam

Paper jam

1 Answer

Printer Help & Support

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • HEWLETT-PACKARD Master 783 Answers
  • Posted on Jan 17, 2014
Printer Help & Support
HEWLETT-PACKARD Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Aug 17, 2012
Answers
783
Questions
0
Helped
279913
Points
1637

Hi, up to 75 lb. (281 gsm) only.
If Still Having Problem Then Follow Us On :Brother Printer Support

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Getting paper jam message but there is no paper jammed will not reset itself

Generally, when a paper jam message is displayed, there is in fact some sort of debris, dirt, or paper pieces blocking the paper jam sensor. My suggestion, take a thick piece of card stock and manually feed it through the paper path; this should hopefully clear any debris that is blocking the jam sensor in that area. Also, try spraying some canned air into the paper path, as if there is dust blocking the sensor, it will be more likely to be removed with air than card stock.

-David.
0helpful
1answer

Paper jams with card stock

Lubricate the print head shaft. Not too much as it will collect dust.
0helpful
1answer

Paper jams with thicker stock paper

Your pickup tires on the printer may be worn, how many prints have you made on this printer. it may be time for a maint. kit.
0helpful
1answer

Jammed card stock

This machine has auto paper type sensor- may be at fault
0helpful
1answer

Paper jam

I have had this problem with other printers. What I did is to take a sheet of Card Stock 8.5" x 11" , putting it in the Feed and push the print button while applying a small amount of pressure on the card stock. Sometimes a small piece of paper gets in the path way and indicates a paper jam. Could be another problem that is causing the jam indication. Worth a try. Bud
0helpful
1answer

PIXMA MP450 alarm light is on and it says paper is jammed but there isnt any jammed, please help?

Hello,

You could try this, but there is no guarantee. There are a lot of sensor in the paper path of a Canon printer. When these sensors get stuck in the up position, pushed up when paper is present, you get the paper jam alarm when no paper jam is present.

The trick to try that sometimes works is to run some index card stock through. Insert the index card stock in the paper tray, run a print test and as it runs put some gentle firm pressure on the card stock to ensure it travels smoothly. Once it is done the sensor may have reset itself. In lieu of card stock you can use a thick magazine cover and cut it to size of an 81/2 x 11 piece of paper.

If this works great. If it doesn't let me know and please don' t bother to rate this if it fails. It works some of the time and not most of the time.

Thanks,
Worldvet
0helpful
1answer

Wont print on card stock, legal paper- keeps jamming

Menu> scroll to Paperhandling> MP Tray type>>(plain) try changing this to cardstock  <enter>
instead of MP Tray type do the same for Cassette if you desire....
Best, danakadan
1helpful
1answer

T642 Paper Jam and Check paper stock jamming.

You need to change the paper type when using card stock, plain etc.
As for the paper jams; you need to check the exit sensor at the exit door, also if you have a duplex, 2-3 drawer you also need to check for jams.
0helpful
2answers

Paper keeps jamming

To print card stock you must us the manual slot in the front of the printer and feed one at a time. Also open the back flap door so the card stock can exit out the back instead of trying to bend around for the try. That will give you the staight paper path that your thick stock needs.
Not finding what you are looking for?

92 views

Ask a Question

Usually answered in minutes!

Top HEWLETT-PACKARD Office Equipment & Supplies Experts

Daniel Blask
Daniel Blask

Level 2 Expert

232 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Obehiaghe Adoghe
Obehiaghe Adoghe

Level 2 Expert

133 Answers

Are you a HEWLETT-PACKARD Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...