Step1:
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Turn off the HP All-in-One by pressing the On button on the HP All-in-One.
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Unplug the power cord from the back of the HP All-in-One.
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Plug the power cord back into the HP All-in-One.
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Turn on the HP All-in-One by pressing the On button on the HP All-in-One.
If the issue persists, then
Unplug the power cord from the all-in-one.
Press and hold
# and
3 while plugging in the power cord.
Note: For models that are not fax capable, press Plus (
+ ) instead of
# .
Press and hold the button combination for your all-in-one.
While still holding the buttons down, plug the power cord back in. Release the buttons after the all-in-one starts up.
If the issue persists, then
Unplug the power cord from the all-in-one.
Press and hold
# and 6 while plugging in the power cord. if you are unable to perform this leave it and get back to us.
Press and hold the button combination for your all-in-one.
While still holding the buttons down, plug the power cord back in. Release the buttons after the all-in-one starts up.
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