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I experienced the same problem after my tension cables broke. The door fell open with such force that it bent the hinges a little. If you've replaced the tension strings (which you should do every 5-8 years) then you don't have to replace the latch. I did and it didn't solve the problem. Here's the solution: Put a towel at the bottom of each side of the door by the hinge. Push the door closed a couple of times to bend back the hinges. Remove the towels and you're back in action. Good luck
You have a mildly confused machine, probably the result of the fact that there is a moment where the door lock can activate, but the sensor that tells if it's shut cant because the door isn't QUITE pushed home hard enough.
First try, just give the door a whack with the heel of your hand in line with where the door catch is. It may be that simple to relocate the door and the sensor properly
Failing that, unplug at the wall and wait 20 minutes. This will, without doubt reset the machine and allow you to open it (While it is still powered off!). Open the door and shut it firmly.... I hesitate to say SLAM the door.... But slam-ish won't hurt, just don't be stupid about it!
Check the seal in the corners on the side of the door your hinges are on, ya may need to tack it down with crazy glue, but usually it'll curl in the corners preventing door from closing or pop open after you walk away
the problem is the door latch have a look and see if the door pin (plastic) still has both prongs they should look the same from side to side if they are then the tension wires in the doors clamp have come apart. if one side of the door pin has snapped off (most common problem from slamming door closed) replace the door pin
hope this helps please take the time to rate this repair