My chocolate phone randomly froze on me, so i took out the battery hoping that it would be fine after that because i have done that with previous phones and i have been fine. but then i went to turn it on, and the welcome screen comes up, then blanks out, then comes up...and on and on. i dont know what to dooo!
Throw it at a wall lol no I'm just kidding that has happened to me before as well. what i did was take out the battery and leave it out for 5-10mins give or take and then I turned the phone off after putting the battery back in and again taking the battery out for a couple mins after the phone was off and then putting it back in and turning the phone back on and then a bunch of messages were coming through so try that and let me know if it worked for you
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Sounds like the firmware in the phone is fried. Best thing to do is take it back to where you got it from, and tell them what's happening, they should be able to help you if it's still with 12 months. You could also take it to a repair shop, they may be able to help you.
Switch off the phone. Take the battery off and wait for a few minutes. Then put the battery back and switch it on. If it still doesn't work, take off your memory card and switch your phone back on (without the memory card).
I had a similiar problem and i took the battery out and my sim card and left them out for a few hours then i tried putting them back and mine seemed fine, did you try charging it? I would give verizon or watever service you have a call and if they dont pick up bring it down, they may be able to help. I would replace it.
I had the same problem with my Delve, but it froze when I was taking a picture. After about an hour of freaking out I figured out what worked for me. I took another phone and called myself; which made it unfreeze. Then after it unfroze I restarted it. I don't know if this will work for you or not, but it worked for me. Hope it helps :D
You can take it back to Verizon and swap it out. They're use to stuff like this. Its under warranty. There shouldn't be any problem swapping it out. They'll transfer all your stuff to the new phone. Good luck to you. They're open on Saturdays too.