Question about GE Profile JS998 Kitchen Range

2 Answers

Display no longer works

Burners still work, but display went blank 2 mornings ago.  Oven 1.5 years old.  Was working fine (except clock was slow), and then just quit working.  Breaker is fine and unplugged for a while and still does not work. Handyman looked at fuses and wires in back, but were ok.  He did not feel comfortable looking under top so problem may stem from there.  Anyone else have this problem?  Have you been able to fix?  Was it costly?

Posted by on

  • 7 more comments 
  • teva Oct 18, 2007

    JS998SOH (Stainless Steel) is the model number.  Thank you so much for looking into this.

  • teva Oct 19, 2007

    We do live in US (North Carolina).  It said model # and color:  J S998SOH1 SS on the sticker inside the oven door.  I think I left off the 1 at the end.  Sorry.  There was a separate serial # as well.  I hope this helps.  Thank you!!

  • teva Oct 20, 2007

    Will do.  Thank you.

  • teva Oct 26, 2007

    GE warrantied the part and just charged us labor.  It was one of the electrical components under the top.  Thank you for your advice!

  • falconsnest Apr 22, 2008

    I have the exact same problem as Teva.  Which board was found to be defective?  My Model number is the same as yours.  Any help you can offer would be much appreciated.

  • jaydennis Jul 04, 2008

    Same range - 2.5 years old. JS998SOH1SS. Same problem here. No display on panel, and buttons do not work. Talked to a repair tech in town and he said he'd order a display panel board. But it sounds like it's the eoc board per the previous post.

    I'm figuring it's some other board downstream since the touch buttons don't work either. Is my logic correct? I'd like to order the correct board and do it myself, but with 3 board that are inter-related (and costly around a grand for all 3!), I'd like to be fairly confident that I'd ordered the right one.

  • jaydennis Jul 05, 2008

    2nd post here. No voltage at main control board (logic board). Went upstream and checked for 12v dc at MPB J1. Zero volts, should be 12 volts. There is current on the MPB because the heatsinks are ungrounded and they're "hot" at 100v ac. No 5 volts dc from the MPB to the logic board either. So basically I believe it's the power board and not any of the 4 boards that are on the panel for the display. If any of this logic doesn't make sense, please enlighten me before the parts dept "enlightens" my wallet of around 250 bucks.

  • nooven Nov 23, 2008

    I have the same problem as Teva, however my model number is GE proflie GRCL3700vm-1

  • Helga May 27, 2013

    I have the same problem, how to I get to the eoc board?



2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 5 Answers

I have a GE GS998S0K3SS slide-in range with Trivection oven. The display stopped working and oven controls were nonresponsive. Electric cooktop was still working.
In my case the problem is the Main Power Board, part number WB27T10551, $340 at AppliancePartPros.

To fix:
Turn off the breaker
Remove the cooktop control knobs.
Remove the three plastic and one brass holder that are behind the control knobs.
Lift the faceplate, remove the electric connector, set faceplate aside.
Remove the four screws holding the panel.
Lift the panel, disconnect all the connectors, set it aside
Remove the ten silver screws holding the black trim that the control panel was mounted on. There are five at the top and five underneath that are visible when you open the oven door. Set aside the black trim.
Remove the two black screws holding the cooktop in place. One front left, other front right.
Set aside the cooktop.

The main power board is the large PCB with heat sinks on the right towards the rear. To verify it is broken you need a voltmeter.
At the rear right there is a black, white, and red wire, plugged into ports J101,J102, J103. Disconnect all three.
Turn the power back on.
Verify 120VAC between J101 and J103 wires
Verify 120VAC between J102 and J103 wires.
If this test passes, turn off power, reconnect wires, disconnect connector J3 (front left of board). Turn power back on.
Verify +12VDC between J3 pin 1 and pin2
Verify +5VDC between J3 pin 3 and pin 2
Verify -14VDC between J3 pin 5 and pin 2.
If tests fails replace the board and reverse the disassembly directions.

The board is sitting on 12 hold-down pins. I used a small diameter deep-well socket to squeeze the pins and gently lift the board. Getting all the pins to line up under the new board is a pain. Gently push the new board down into place.

Posted on Jul 01, 2015


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 473 Answers

Yes, I see this but it isn't real common.  The control board (eoc) will have to be replaced.  Most of them are costly.  If you give me the complete model # from the sticker on the oven (may be behind bottom drawer) I can check into this better for you and get you a price.

Posted on Oct 18, 2007

  • Craig Shelton
    Craig Shelton Oct 18, 2007

    Can't find anything on that #.  Usually model #'s are longer than that.  Make sure it is the # that is on the oven sticker.  Not the serial #.  Also, do you live in the U.S.?

  • Craig Shelton
    Craig Shelton Oct 19, 2007

    I'm sorry but I still can't find anything with this model number.  I will say this,  GE is usually pretty good about taking care of problems when they are just out of warranty.  I would call them first and complain.  You may find that they will cover this 100% or maybe just the part.  I would do this first.  Let me know how it turns out.



1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

GE Model J S968S0F4SS. During bake display goes bake, oven turns off.

Oven Does Not Heat, But The Burners Heat - GE Appliances
Range - Oven Does Not Heat, But The Burners Heat. To minimize the ... Turn yourrange OFF and either remove the fuses or turn the breaker OFF. Then unplug ...

How To Fix Oven With Little or No Heat When Baking ...

Troubleshooting Why Your Oven Won't Heat ' PartSelect ...

? 2:54
Sep 14, 2011 - Uploaded by PartSelect
In this video you'll learn why your oven may not be heatingproperly. ... Neither the bake or broil elements ..

Oct 31, 2015 | GE Kitchen Ranges

1 Answer

I have a whirlpool built in oven. Model RBD275PDQ8. The display (control panel) went blank 2 months ago. I reset the breaker, nothing. Pushed buttons, it just beeps. 3 days later I pushed the upper oven...

it's the control panel behind that touchpad item. and it's not too difficult, just time consuming. My recommend is to grab a service manual online(usually around 20.00) which will provide good step by step,and also parts list.

spares? well, that's a good question. Until you have that part number, and the best way is to eyeball the one that's in side your unit(no offense to the printers, but mistakes can happen with manuals).

then you'll find out what it's like to be truly handy, eh?

May 31, 2008 | Whirlpool Kitchen Ranges

2 Answers

My oven is dead - no display, no nothing. Circuit breakers are fine. Turned them off overnight, still nothing on oven this morning. This happened about a year ago but oven came on again ten minutes...

What you need to check is for power at the clock.TURN OFF BREAKER gain access to clock and use volt meter. One the clock will be wires maked L1 & N on those 2 wires when breaker is turned back on their should be 120 vac. IF 120 vac at those 2 wires,replace the clock, if not 120 vac into clock check for burnt/broken wires

Aug 20, 2011 | Jenn-Air Electric Single Oven

1 Answer

Have 4 burner epicure range. Oven won't turn on. Burners work

turn breaker off and on control may reset and work if not
you need control witch is not available
option 1 we can do upgrade to covert control to newer dacor system
cost is around $1400 can if you are in our service area
option 2 other than that you can have control sent out for rebuild they can not always repair
option 3 call dacor they may offer you a discount on new range as parts are no longer available
good luck hope breaker reset works

Oct 09, 2017 | Dacor Epicure® ER30DSR Stainless Steel...

1 Answer

The touch pad on my Jenn Air Model JES9800BAF does not work. The clock does not display either. All four burners operate normally.

All burners work fine, clock display is blank, if the oven isn't working either, your display / control board is shorted out

Nov 13, 2009 | Jenn-Air JES9800BA Electric Range

4 Answers

Frigidaire oven won't work. top range works fine, but digital clock and digital display stopped working which works oven, so oven also will not work

my frigidaire oven will not light. The broiler works and the oven ingiter lights up, but the oven will not ingite. The electronic display does work.

Aug 25, 2008 | Frigidaire 30" Self-Cleaning Freestanding...

1 Answer

Jenn-Air JES9860 burners and oven stopped working problem with display

sounds like you lost power to your stove. if you can't reset the clock, it needs to be replaced. in otherwords, the power outtage shorted out the clock.

have a technician replace it.

Jan 14, 2008 | Jenn-Air JES9860 Electric Kitchen Range

1 Answer

Oven display won't work

rmedrano, Try pressing and holding the stop-time and cancel pads together for 5 seconds, see if it comes back to life. If not, try the cancel and clock keypads together for 3 seconds. First is the control lock-out funtion and the second is the display blank mode. If these fail to work, you are going to have to test for power at the board. The clock (ERC) has a 3 year warranty incase you have to call for service. back.

Dec 16, 2006 | Maytag MES5770 Electric Kitchen Range

Not finding what you are looking for?
GE Profile JS998 Kitchen Range Logo

378 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kitchen Ranges Experts

Ismael Rodriguez...

Level 2 Expert

184 Answers

Archie Ferrarini
Archie Ferrarini

Level 3 Expert

869 Answers


Level 3 Expert

85216 Answers

Are you a Kitchen Range Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides