Question about HP Deskjet D4260 InkJet Printer
There are two print jobs in queue and I can not get them to print. When i try to delete them, it will only let me delete the jobs after the first one. i can not delete the first one
Go to administrative tools THEN SELECT SERVICES. STOP THE PRINT SPOOLER SERVICE. then see if the item is still in the print queue.. if so delete it .. but I think it'll go away when you stop the service. when it does.. restart the print spooler
Posted on May 20, 2009
SOURCE: job in queue
Let me exaplin the cause why the jobs get stuck in queue: When ever we try to print there is a windows service called print spooler that manages the print jobs in queue. We can clear the jobs in queue by just disconnecting the usb cable and restarting the print spooler service. Here are the steps to restart the print spooler : 1.Click on start 2.Then click on Run 3.In the Run box type " net stop spooler " Then press enter Note: Type the text with out inverted cotes in the run box this will stop the print spooler service Next we have to restart the print spooler 1.Click on start 2.Then click on Run 3In the Run box type " net start spooler " and press enter Once done reconnect the usb cable and check for the jobs in queue. If there are no jobs in queue you can set the print directly settings to avoid this issue in future. Just open the printer and faxes folder and right click on the printer icon and select properties and then click on the advance tab and under it select the option print directly to printer and click on apply and Ok to save the settings. Once done try to print this should resolve the issue.. Wish u success..
Posted on Sep 19, 2007
Sounds like the printer spool is frozen.
Assuming you're using WinXP and logged in as an administrator (or with admin permissions)
Locate the "Print Spooler"
Right click on this and choose "restart"
This will restart the print queue and will probably try to print the job again or delete it properly. If it tries to restart, just right click on the printer job and choose cancel again..
You may need to repeat but that should at least get you back up and running with other print jobs again.
Posted on Jan 25, 2009
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