Need to close print head latches.

This is from the user guide available on the HP.com website:
This section contains the following topics:
• Clear paper jams
• Avoid paper jams
Clear paper jams
Paper jams can occur either inside the printer or in the automatic document feeder.
CAUTION: To prevent possible damage to the printhead, clear paper jams as
soon as possible.
TIP: If you notice poor print quality, clean the printhead. For more information, see
Clean the printhead.
Use these steps to clear a paper jam.
To clear a jam inside the printer
1. Remove all media from the output tray.
CAUTION: Trying to clear a paper jam from the front of the printer can
damage the print mechanism. Always access and clear paper jams through
the automatic two-sided printing accessory (duplexer).
2. Check the duplexer.
a. Push the button on either side of the duplexer, and then remove the unit.
b. Locate any jammed media inside the printer, grasp it with both hands and
then pull it towards you.
c. If the jam is not there, push the latch on top of the duplexer and lower the
cover. If media is jammed inside, carefully remove it. Close the cover.
d. Reinsert the duplexer into the printer.
3. Open the top cover and remove any debris.
4. If you have not found the jam and have Tray 2 installed, pull out the tray and
remove the jammed media, if possible. If not, do the following:
a. Ensure the printer is turned off and disconnect the power cord.
b. Lift the printer off Tray 2.
c. Remove the jammed media from the bottom of the printer or from Tray 2.
d. Reposition the printer on top of Tray 2.
5. Open the ink cartridge access door. If there is paper remaining inside the printer,
ensure the carriage has moved to the right of the printer, free any paper scraps or
wrinkled media, and pull the media towards you through the top of the printer.
WARNING! Do not reach into the printer when it is on and the carriage is
stuck. When you open the ink cartridge access door, the carriage should
return to its position on the right side of the printer. If it does not move to the
right, turn off the printer before you remove any jam.
6. After clearing the jam, close all covers, turn on the printer (if you turned it off) and
resend the print job.

That's about as much as I can find for you. If you look in you user guide which is on a CD that came with the unit, you can go to page 152 through 154 to see diagrams that go with these instructions. Good luck!

Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:

1. Pull the paper tray out of the machine.

1. Pull out the jammed paper to remove it.

1. Reload the paper in the paper tray.
   
   
2. Reinstall the paper tray.
   
   
   

Paper is jammed inside the machine:

1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.

1. Re-insert the jam clear cover.
   
   
2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.
   
   
3. Remove the jammed paper.
   
   
   

   
   
   

4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.
   
   

   
   
   
   

5. Gently move the print head to the center.
   
   
   

   
   
   Note Be careful to not force the print head to move.
   If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".
   
   
   
   

6. Examine under the print head. If anything is found, remove it.
   
   

   
   
   Note Use a flashlight if necessary to check thoroughly.
   
   
   
   
   
   

7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.
   
   
   
   
   

   
   
   
   

8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



Thanks for using fixya......

Hello,

It means it has "paper jam"error message. This is a common issue w/ the ESP printers of Kodak especially if its brand new.


Try the steps below.


1.Open the printer access door.
2.Remove the black and color ink cartridges.
3.Reseat the printhead.

a. Lift the printhead release latch
b. Reseat the printhead, pushing firmly on the white label on the printhead (if provided) or the center of the printhead, until it clicks into place.

NOTE: You may also visit www.kodak.com/go/printheadsupport for demonstration on reintalling the printhead

4. Close the access door.
5. wait for the printer to initialize.

If issue persists, the printer itself needs to be replaced. Call 1.800.421.6699

Thanks

Neerak21

Issue The error ' Open Door, Clear Carriage Jam, and then Press Enter ' displays on the product. The following symptoms might also accompany this error:
* The product will not print. * Printing stops unexpectedly. * The carriage does not move.
Try the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting. Solution one: Turn the All-in-One off and on again
1. Press the Power button ( ) to turn off the product. 2. Press the Power button ( ) to turn the product on again.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution two: Clear any paper jam A carriage jam might follow a paper jam. Follow these steps to check for and remove any jammed paper. Step one: Check for and remove any loose paper from the input tray Remove any loose paper from the input tray, the output tray, and the automatic document feeder (ADF). CAUTION: Do not remove jammed paper at this stage. Step two: Clear a paper jam from the rear access door WARNING: Always clear paper jams through the back door if possible. To avoid tearing the paper and damaging the print mechanism, pull paper from the printer slowly and gently. Avoid touching the internal components of the printer.
1. Disconnect the power cord from the back of the printer. 2. Remove the back door and remove as much jammed paper as possible.
3.Replace the back door and open the carriage access door. If there is paper visible that cannot be removed through the back door, gently pull it out from the front.
4. Reconnect the power cord and close the printer.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution three: Make sure that the carriage moves freely
1. With the product turned on, open the cartridge access door. The carriage might try to move into the access area. If so, allow it to move to that position. 2. Without turning off the product, unplug the power cord from the back of the product. WARNING: You must disconnect the power cord to move parts by hand without the risk of an electrical shock. 3. Look in through either the cartridge access door or the output paper tray to make sure that the cartridges are secure in the carriage and not loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving. 4. Make sure the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You might have to reach through the output paper tray to access the carriage. 5. Close the cartridge access door and reconnect the power cord to the product. 6. Press the Power button ( ) to turn on the product.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution four: Remove and reinsert the print cartridges Incorrect installation of the print cartridges can cause the product to show a false carriage jam. Follow these steps to remove, and then reinstall the print cartridges. Step one: Remove the print cartridges
1. Press the Power button ( ) to turn off the product. 2. Open the front of the product to access the carriage. The carriage moves to the center of the product.
3. Unlatch the two print cartridge latches, and then raise the latches. 4. Remove the print cartridges.
Step two: Reinsert the print cartridges
1. One at a time, hold a print cartridge with the printed label up, and then slide the print cartridge into its slot. Repeat this step for the other print cartridge.
# NOTE: Insert the black print cartridge into the slot with the gray latch, and insert the color cartridge into the slot with the blue latch. # Grasp the end of the latch on the cartridge slot with your thumb, and then pull the end of the latch toward you. While holding the latch, press down on the top of the latch until it stops, and then release the end of the latch so that it catches under the tabs. CAUTION: To avoid damaging the product, do not force the latches into place.

3. Close the product cover. A message displays on the control panel to align the print cartridges. 4. Press the Enter button to begin the cartridge alignment. Two pages print. Follow the instructions printed on the second page to complete the alignment. 5. Try the print job again.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.

Hope this helps you. This error is caused by either a correct or incorrect detection of air in the manifold. The steps below will clear the error condition, which should solve the problem if it is caused by an incorrect detection of air. If there really is air in the manifold, however, this procedure will not solve the problem and the printer will have to be serviced. Step 1 - Remove all printheads CAUTION: Do not touch the printhead tower. Do not remove the printhead handle. Keep printheads out of the reach of children. Figure 1: HP 14 printhead 1 - Handle 2 - Tower

1. Make sure the unit is plugged in and the power is turned on.
2. Open the print carriage access door by lifting the handle until the door locks in place. The print carriage moves to the center.
3. Wait two or three seconds, then unplug the power cord.
4. Open the printhead latch. See the illustration below. Figure 2: Open the printhead latch
5. Remove each problem printhead by lifting the printhead handle and pulling up. See the illustration below. Figure 3: Remove the printhead

Step 2 - Reset the internal error state NOTE: This step must be performed before the printheads are re-installed.

1. Close the printhead chute.
2. Close the access door.
3. Plug the power cord back in.
4. Turn on the power. The front panel should read No Printhead. Will damage Product. Insert [color name] [icon] printhead now . NOTE: The carriage may make a grinding noise when you turn the power on. This noise is normal.
5. Open the print carriage access door by lifting the handle until the door locks in place. The print carriage moves to the center.
6. Wait two or three seconds, then unplug the power cord.
7. Open the printhead latch.

Before re-inserting the printheads, make sure all the electrical contacts have had at least five minutes to dry. Step 3 - Insert the printheads

1. Place each printhead in its slot in the printhead carriage. The colored shape on the top of the printhead should match the colored shape on the proper slot on the printhead carriage.
2. Press down firmly and evenly on both the front and back of the printhead, as shown in the illustration below. Proper seating is essential to making good electrical contact.

Figure 4: Seat the printhead Step 4 - Close and check the printer

1. Close the printhead carriage latch and make sure the loops catch the hooks. See the illustration below. Figure 5: Loops catch hooks
2. Snap the latch into place.
3. Plug in the power cord.
4. Close the print carriage access door.
5. Turn on the power.
6. If the error clears, a message to align the printheads may appear on the HP Officejet D and HP Officejet 7100. Press Enter to align. If the error persists contact HP. Printhead replacement will not resolve this problem - the printer will have to be serviced.

Verify that the ink cartridges are intact and securely inserted into the printhead, then make the same print.

1. Lift the printer access door, then remove the ink cartridges from the printhead.
2. Verify that the label on the ink cartridges is intact, and the cartridges are not damaged.
3. Verify that only KODAK branded ink cartridges are installed.
4. Insert the ink cartridges into the printhead, then press down firmly until you hear them click into position.
5. Close the printer access door, then make the same print.

If this will not correct the issue, try to follow these steps
Clean the printhead, then print a demo sheet.

1. Verify that inkjet paper is loaded in the paper trays.
2. Press Menu.
3. Select Clean Printhead, then press OK.
4. Select Deep Clean, then press OK. The On/Off light flashes green during the cleaning procedure.
5. When the On/Off light glows a steady green, select Print Demo Sheet, then pressStart.

If these steps will not correct the issue on the printout., you need to call Kodak technical support ( 1 800 421 6699) possible the printhead is defective and it needs to be replaced

When you removed the paper it's possible your damaged it and that's why the message is not going away. Did you try to put the cartridge back in to make sure it had not come out of position and just remove the power cord for a minute then plugging it back it.

Here are the steps to make sure you properly change the cartridges and the heads...

Install the ink cartridges and printheads Step one: Install the ink cartridges All four ink cartridges must be correctly installed for the HP All-in-One to work. Follow the steps below to Install cartridges:

1. Open the ink cartridge cover.
2. Remove each ink cartridge from its package.
3. Align each ink cartridge with its color-coded slot and then insert the ink cartridge into the slot. To ensure proper contact, press down firmly on the cartridges until they snap into place.
4. Close the ink cartridge cover.

Figure 1: Installing cartridges 1 - Open the ink cartridge cover. 2 - Remove the ink cartridges from the packages. 3 - Install the ink cartridges. 4 - Close the ink cartridge cover. Step two: Install the printheads Follow the steps below to install the printheads.

1. Open the top cover of the printer. Figure 2: Open the top cover
2. If the carriage does not move to the left automatically, press and hold the Resume button ( ) for three seconds. Wait for the carriage to stop moving.
3. Remove the cardboard cover from the printhead carriage. Figure 3: Remove the cardboard cover
4. Lift the printhead latch. Figure 4: Lift the printhead latch
5. Before installing a printhead, shake the printhead up and down at least six times while the printhead is still in its packaging. Figure 5: Shake the printhead while it is still in its packaging
6. Remove the new printhead from its package, and then remove its orange protective caps. CAUTION: Do not shake printheads after the caps are removed. Figure 6: Remove the printhead from its packaging, then remove the orange caps from the printhead
7. Insert the printhead into its color-coded slot. The label on the printhead must match the label on the printhead latch. Press down firmly on the printhead to ensure proper contact. Figure 7: Insert the printheads in the correct color-coded slots
8. Pull the printhead latch all the way forward, and then press down to ensure that the latch is properly engaged. You might have to apply some pressure to engage the latch. Figure 8: Close the latch
9. Close the top cover. Figure 9: Close the top cover

Step three: Align the print heads Whenever you insert or replace a printhead, the printer automatically aligns the printheads to ensure the best print quality. If the printer does not print the alignment page automatically, start the alignment process manually. To start the alignment process manually:

1. Press the Setup button on the control panel Setup and the number 6 on the keypad or scroll to Tools .
2. Press 4 on the keypad or scroll to Align Printer . The alignment process starts.