If your system is installed in the tachless configuration, you may experience starting problems in cold weather. For some vehicles, this configuration works fine but in others it can be problematic in the cold. The procedure you described is for tach learning. This procedure only works if the tach wire is connected and the module is programmed for tach sensing. You should have the shop that installed the system check and correct the problem.
If you are mechanically inclined and comfortable with working with the automotive electrical systems, you can attempt to make the connections and programming yourself.
The installation manual can be downloaded from
here.
You want to connect the green/orange wire to the vehicle's tach source. You did not mention what year, make and model vehicle you have so I am not able to tell you what wire you need to interface. Once the connection is made, you will need to follow the procedure on page 4 of the manual for bank 3 option 5. You want to set it to tachometer input checking mode. See page 22 for the tach learning procedure, once the system learns the tach signal, your system should function properly.
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