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If you wish to buy a genuine remote control, you have to contact the authorized service center. If you wish to buy a universal remote control, you should know about, which brand remote control have set-up codes to your TV brand, and buy that one according to availability. If you wish to get more details about this, try the sites linked here. It has set-up code list, and set-up procedure to many popular brand universal remote controls. http://electrohelponline.blogspot.com/
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hello, your DVD did come with a manual I guess.Talking about universal remote,I think it comes with a manual.You can request for a new universal remote control with a manual that contains the code of the device you are using.If not you could also buy the appropriate remote control for your device at an electronic store where they sell elect products, or better still, buy the remote from the place you bought your device. if you experience anymore problems operating your device pls feel free to let me know. Thanks.