Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Cannot install this hardware

I suddenly have a problem, where my HP Officejet 7310 all-in-one wouldn't work. So I deleted and then re-installed. I followed all of the instructions, and the printer works, but now it only prints (can't scan, receive or send faxes, etc.) and an error message stating "cannot install this hardware" will not go away. HELP!

Posted by dentistok on

  • Anonymous Nov 07, 2007

    My printer only prints part of the page and finished the page on 2 or 3 pages. I tried to uninstall and reinstall and I get a " my computer system does not support this printer. I have reciently attached the printer to a new computer with Vista.

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Thomas Christopher

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1 Answer

When I use the HP Officejet 7310 All-in-One to scan, it only scans a fraction of document.


try uninstalling the driver and restart your system.Then re-install the driver as if like you are adding a new hardware to the pc.Run and test and it this time it fails then you have a fault on the hardware of the printer.

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first if you have HP 7310 or part of it installed delete it. do a fresh install and if your Norton or other security pops up and advises you of possible spam check to see if it is referring to the HP 7310 and click OK to install just watch close and give the right answer

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Hello sir,

you go on HP Officejet 6310 All-in-One printer, double click on it, a small window will appear, delete all recent commands
if problem not solve then turn off your pc and printer both and unplug the U.S.B cable, now turn on the pc and delete HP Officejet 6310 All-in-One driver and restart pc then install the driver manually again and print your documents again.

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1 Answer

HP Officejet 7310 All-in-One will not install to Vista OS


It won't work with Vista. You'll have to throw it away. Seriously, HP didn't write any drivers for it or any new software for it and Vista. This has always been one of the major complaints with Vista and printers.

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HP Officejet 7310 all-in-one download


Hi Vicky, you can click the HP link below, for setup and install of your HP Officejet 7310 All-in-One printer.

http://h10025.www1.hp.com/ewfrf/wc/setupCategory?lc=en&cc=us&dlc=en&product=391182&lang=en

Just take your time, everything will be fine.
If I can be of more service, just ask.
Good Luck!

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If the HP service cant help, then try to get a exchange, the machine usually have a warranty.

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