I have a canon pixma ip5200 and everytime I try to print the warning reads: "ink tank errors have occurred. Open the printer's cover and replace the ink tanks on which ink lamps are off." The blue ink tanks is always secure in it's place but the light is always off. As soon as I take the ink tank out and reinstall it the error light flashes again I have a very similar problem with an error message about an unlit lamp. In my case, it's the cyan tank that shows the fault. Every time that I remove and replace the tank, the lamp lights up, but it goes out again when I try to print anything. (The tank is almost competely full.)

The error code indicated, the print head is defective, so it will not get solve by replacing any number of cartridges. Just follow the steps below to reseat the print head, if that does not help, then replace the print head.

1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.)
   
   
   
   *MP800R shown
   
   
2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)
   
   
   
   Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.
   
   
3. Open the inner cover.
   
   
4. Remove the ink tanks by pressing the tab of each tank.
   
   
   Caution: Handle the ink tanks with care so that your clothes and surrounding area do not get soiled. Make sure to remove the ink tanks one by one.
   
   
   
   
5. Raise the print head lock lever.
   
   
6. Tilt the print head slightly towards the front of the machine and lift out gently.
   
   
   
   Caution: Do not touch the print head nozzles <1> , electrical contacts <2>, or ink supply ports <3>. Doing so may cause printing problems.
   
   
   
   
7. Place the print head in the print head holder and lower the print head lock lever carefully until you hear a click.
   
   
8. Insert ink tanks into the print head.
   
   
   
   
9. Press the mark <PUSH> on the ink tank firmly until you hear a click.
   
   
   
   
10. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.
    
    
    
    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.
    
    Note: Click for Ink Tank Lamp indications.
    
    
11. Close the inner cover and the scanning unit (printer cover).
    
    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.
    
    Note: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications

You can check the status of each ink tank according to the way its lamp flashes.

- On: The printer is ready to print.

- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.

- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.

- Off: An error has occurred and the printer is not ready to print.

hi,
you mentioned that you turn off and on these is on of the solution of your problem
but in your case it doesn't work

error 6502 arise when ink tanks not snapped properly
follow the steps below

1. Confirm that the printer is powered on and pull open the paper output tray .
   
2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)
3. Open the inner cover.
   
   
   CAUTION:
   a. Do not try to manually move or stop the Print Head Holder.
   b. Do not touch any metal parts.
4. Press on the mark on the ink tank until the ink tank snaps firmly into place.

note:
Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.
5.Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

1 -tank installed properly
2-not installed properly


6. check the status of each ink tank according to the way its lamp flashes.

• - On: The printer is ready to print.
• - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
• - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
• - Off: An error has occurred and the printer is not ready to print.

1. • 
     
2. Close the inner cover and the scanning unit (printer cover).
   
   Note:
   
3. 1. When closing the scanning unit (printer cover), be careful not to jam your finger.
      
   2. When starting printing next time, the print head cleaning launches automatically.
4. 
   
5. 
   
6. regards,
7. cseian
   

Are your black ink cartridges genuine Canon ones?
Are the contacts clean when you remove the cartridge?
If not blow off with compressed air and a clean brush, if necessary.

Canon.com's site covers the verification that the cartridges are installed correctly below:


Issue: Black ink does not print
Solution: Confirm that the recommended ink tanks are installed properly MP800R / MP830


Replacing an ink tank When replacing the ink tanks, confirm that the new ink tanks are installed properly. If the ink tanks are not locked into place, paper may not be fed properly, or ink may not be supplied to the print head. Recommended Ink Tanks:

1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)
   
   
   
   
2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)
   
   
   
   Note:
   When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.
   
   
   
3. Open the inner cover.
   
   
4. Press on the tab to release the ink tank, then remove it from its slot. If you are replacing multiple ink tanks, make sure to replace one by one.
   
   
   
   
5. Check the ink tank. If the orange tape is as shown in Figure <1>, it is properly removed. If the tape is not removed (as in figure <2>, pleease remove the extra tape).
   
   
   
   
6. Insert the ink tanks into the print head.
   
   Note:
   Press the mark "PUSH" on the ink tank firmly until you hear a click.
   
   
   
   
7. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.
   
   
   
   <7> The ink tanks are installed properly.
   <8> The ink tanks are not installed properly.
   
   Note:
   Ink Tank Lamp
   You can check the status of each ink tank according to the way its lamp flashes.
   
   
   • - On: The printer is ready to print.
     
   • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
     
   • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
     
   • - Off: An error has occurred and the printer is not ready to print.
     
     
8. Close the inner cover and the scanning unit (printer cover).
   
   Note:
   
   
9. 1. When closing the scanning unit (printer cover), be careful not to jam your finger.
      
      
   2. When starting printing next time, the print head cleaning launches automatically.
      

---

The inner cover is the part where the CD print tray goes. When you look at the front of the printer you should see CANON written above the output paper tray - just like in the picture next to you post. If you can't see the word - just fold up the flap.

I have Canon M560 printer installed 8 months ago. I replaced the CLI 221 Magenta and CLI221 Cyan ink cartridges, won't work and got this message Error 1411. Tried repeatedly to reinstall the ink cartridges and still have this message coming back. Any solution you could offer? I would appreciate it. Thank you.
ben

Call - 1-800-828-4040
Verify they are installed correctly.
Remove the print head or ink tanks properly following the procedure below.
1. Confirm that the printer is powered on and open the top cover. The print head moves to the replacement position.

Note: When the top cover is opened more than ten minutes, the print head moves to the right side. If this occurs, close the top cover, and open it again.
2. Open the paper output tray and pull down the inner cover.

3. Remove the ink tanks by pressing the tab of each tank.

Note: Handle the ink tanks with care so that your clothes and surrounding area do not get soiled. When replacing multiple ink tanks, make sure to replace one by one.

4. When removing the print head, raise the print head lock lever first.
To reinstall the Print Head and Ink Tanks
1. Place the print head in the holder and lower the print head lock lever carefully until you hear a click.
2. Insert ink tanks into the print head.
Press the mark 'PUSH' on the ink tank firmly until you hear a click.

3. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

<1> The ink tanks are installed properly.

<2> The ink tanks are not installed properly.
Note: <Ink Tank Lamp> You can check the status of each ink tank according to the way its lamp flashes.

- On: The printer is ready to print.

- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.

- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.

- Off: An error has occurred and the printer is not ready to print.

4. Put back the inner cover and close the top cover.
Note: When starting printing next time, the print head cleaning launches automatically.
During the print head cleaning, the Power lamp flashes green. Do not do other operations until the flashes stops.


James Mac

Try a new tank. Probably faulty

Solution: Snap in ink tanks properly MP500

Ink Tank Seated Properly Refer to the following steps to verify the ink tanks are seated correctly:

1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)
   
   
   
   
2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)
   
   
   
   
3. Open the inner cover.
   
   CAUTION:
   a. Do not try to manually move or stop the Print Head Holder.
   b. Do not touch any metal parts.
   
   
4. Press down on the ink tank until a click is heard, thereby making sure the ink tank is seated properly.
   
   
   
   Note:
   Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.
   
   
   
5. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.
   
   
   
   Note:
   Ink Tank Lamp
   You can check the status of each ink tank according to the way its lamp flashes.
6. • - On: The printer is ready to print.
   • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
   • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
   • - Off: An error has occurred and the printer is not ready to print.
     
7. Close the inner cover and the scanning unit (printer cover).
   
   Note:
   
8. 1. When closing the scanning unit (printer cover), be careful not to jam your finger.
      
   2. When starting printing next time, the print head cleaning launches automatically.

Hi i have Ip 5200 but the pawer lamp and yelow lamp are blink

According to Canon's website:

Details Print Friendly Version Issue: ERROR LCD: More than one ink tank of the following color is installed U071
Solution: Replace defective ink tank (MP500 / MP800)

Replacing An Ink Tank Use the following procedure to replace empty ink tanks or when an ink tank error appears.

1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.).
   
   
   
   
2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)
   
   
   
   Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.
   
   
3. Open the inner cover.
   
   
4. Press the ink tank's tab (1), then remove it from the slot (2).
   
   
   
   
5. Unpack the ink tank and pull the orange tape off completely in the direction of the arrow and remove the film.
   
   
   
   Note: Tear the orange tape carefully along the dotted line. If the orange tape remains, printing problems may occur.
   
   
   
   
   <4> Tape is completely removed.
   
   <5> Tape remains. Remove the orange protective cap located on the bottom of the ink tank by twisting as shown in the diagram.
   
   Caution: Do not touch the ink tank contact <6>. Doing so may cause printing problems. Do not squeeze the side of ink tanks as this may cause the ink to leak out. Do not reattach the protective cap once you have removed it.
   
   
6. Insert ink tanks into the print head.
   
   Note: Press the mark <PUSH> on the ink tank firmly until you hear a click.
   
   
   
   
   
7. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.
   
   
   
   <7> The ink tanks are installed properly.
   
   <8> The ink tanks are not installed properly.
   
   
   Note: Click for Ink Tank Lamp indications.
   
   
8. Close the inner cover and the scanning unit (printer cover).
   
   Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.
   
   Note: The next printing begins, the print head cleaning will begin automatically.
   
   

Ink Tank Lamp indications
You can check the status of each ink tank according to the way its lamp flashes.

• On: The printer is ready to print.
  
• Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
  
• Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
  
• Off: An error has occurred and the printer is not ready to print.