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Lisa Pellens Posted on Dec 29, 2013

I got a battery replaced in my fossil watch but the employee doesn't know how to reset the digital minutes to match the correct time.

My watch was purchased in Las Vegas in 1999 and it is a Fossil JR7857 model. I obviously haven't worn it in many years for it needed a new band and I just never took the time to have it fixed, I just wore a different one. Now that I went and had a new band and batteries replaced she didn't know how to set the digital minutes in the background. Please let me know what need so be done so I can take it back to the jewelry store to have it set. Thank you, Lisa.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 06, 2008

SOURCE: i need to replace a fossil watch band

call foleys or dillards and ask for the number to the company
and thy can assist you

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Anonymous

  • 17 Answers
  • Posted on Dec 04, 2008

SOURCE: Purchase a link for a fossil link type watchband.don't have link

My experience with Fossil has been poor customer service support for the items they sell. I could even get a flat normal crystal replaced. You can call and wait for customer service. You can also buy another one of the same model on Ebay and use the proper tools to cannibalize the links from another of the same model. You will need pin pusher tools to remove the links and replace them. Do a Google search on watch link removal to learn how this is done.

escapement

Arturs Kalnins

  • 2338 Answers
  • Posted on Jan 07, 2009

SOURCE: remove links from fossil metal band

You may have arrows inside bracelet.Arrows are pointing the way the pins must come out.
First you have to find out what sort of pins or even screws are used to keep links together.
Examine both bracelet sides and find the side where pin ends have a groove.
Start with a tiny screwdriver and start to unscrew one of the screws. If it turns, but doesn't come out, that means you have a pins instead.
For removing pins the best would be pin removing tool (approx.5GBP on ebay), but it's possible to do the job without it.
Take a hardened steel needle and blunt the sharp end to the approx. size of pin end diameter using any sharpening stone or sandpaper. Get an old towel and fold it to make a soft base for work (like small cusion). As you don't have a special bracelet holder you will need a pair of helping hands to hold the bracelet steady upright. You will need small hammer and pair of flat nose pliers as well.
NOTE: The pins MUST be driven split end out first, not vice versa. Make sure that the grooved pin ends are facing towel, not the needle and hammer!!!
Now place the watch on the folded towel, take that needle and smallest hammer you have and start driving the pin out using light blows. Do Not hit hard, as you will brake the needle, scratch your watch or even injure yourself. Watchmakers are using 45 gram hammer, so, calculate your strength of blows.
After a few blows check if the split end is coming out and when you see that the end is long enough to grab it with pliers, pull the pin out with pliers. When pulling, do NOT turn pliers, as pins tend to brake when twisted. Use firm grip and your strength to pull the pin without twisting.
After shortening the bracelet,make sure that the pins go back EXACTLY the same way as they came out- the blunt end first in the hole and the split (grooved) end last. Before doing that check remaining pins in bracelet to make sure that you put them back from the right side of bracelet.
It is recommended to use plastic hammer to drive pins back in or you will scratch or damage bracelet. If plastic hammer is not available use an old toothbrush handle (or some plastic item) as an absorber. Simply put pin into the hole as deep as you can with your fingers, put the toothbrush handle on split pin end and hit handle, not the pin.
Make sure that pin ends are flush with bracelet. If needed- hit few more times.
Job done!
Don't forget to rate, please.

Anonymous

  • 98 Answers
  • Posted on Jan 16, 2010

SOURCE: I own a Fossil collegiate watch ( ohio state). It

Take it to a reputable watch repair shop! :-)

gemineye61

Janelle Schoonover

  • 842 Answers
  • Posted on Aug 10, 2010

SOURCE: We bought the Fossil Brown rectangle watch model

  • Change the battery. If your watch stops ticking, chances are the watch is not broken and the battery simply needs to be replaced. You can purchase a watch battery at your local department store or drugstore. Use the screwdriver to pry the back off the watch and place the new battery in the same place where the old one fit.
  • Step 2 If your watch is still not working, determine the problem. If you can hear the watch ticking but the hands are not moving, there may be a gear stuck inside. If only one of the hands does not move, the hand itself could be broken. Once you determine the problem, you can see whether it makes more sense to purchase a new watch or get the old one fixed.
  • Step 3 Check your watch warranty. If your Fossil watch came with a warranty that is not yet expired, Fossil will fix your watch if you send it to the company and pay for shipping and handling. See the "Resources" section below to fill out the Watch Repair Form provided by Fossil.com. If your watch strap is broken, however, Fossil will charge you a fee as broken straps are not covered in the warranty.
  • Step 4 Check a competing local watch repair store. There are watch repair stores located all over the United States that will repair a Fossil watch if your watch is no longer under warranty or if you do not want to pay the shipping and handling to send the watch to Fossil's watch repair department. Although the watch repair store may not have the exact strap you are looking for, it may offer a replacement strap that is similar to the one that originally came with your watch.
  • Step 5 Return the watch to the store where you bought it. If you purchased a Fossil watch that was broken when you purchased it or broke recently after you brought it home, you may be able to return the watch for a refund or store credit. Check with the store's policy before purchasing the watch if you are concerned about returns.
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