Scanner or PC?

To scan using Windows Fax and Scan

1. Place a document on the scanner, or, if the scanner has a document feeder, place one or more pages in the feeder. ...
2. Click the Start button , click All Programs, and then click Windows Fax and Scan.
3. To use Scan view, at the bottom of the left pane, click Scan

More Help:

How to Scan from Printer to Computer

How to Scan Document in Windows 7

Use your computer to print scan and fax

Hello!
Changing the Drum does not affect the scanner settings.
You can print because your PC (computer) can see your machine but for scanner is the oposit. The machine must see your PC.
I think that in this machine you have an SD card with the scanner funtion. Try to take it off and then put it on again. (the SD card is on its side. In the controller box)

If you still have any doubt reply to me.

Let me see if I got this right.

The received fax is clean but when you send one out it has a black streak on it.
Cool! So far so good.
Makes sense because for sending, the fax scans the original document and parts of the scanning area could be dirty and so on. Therefore a black streak may appear.
The same black streak would also appear when you make a copy, because the original document must also be scanned.
Logical!

However for receiving faxes, the machine uses the internal memory and the print engine only, and the same applies to printing the transaction report, which comes from inside via the print engine.
The scanner has no rol in either situation.

Now I'm lost!

.

Unfortunately you won't be able to copy directly from this machine since it's only a printer. If you have access to a scanner you can use it to scan your document, save it to your machine, and then print it on this device. Otherwise you'll need to purchase a Multi-Function machine that includes a Scan/Copy feature.

Fax machines are sorta like printers, sorta like scanners, and sorta like dial up modems all wrapped into one expensive box.
1. First thing to make sure of is that you are hooked to a phone line. most fax machines have a phone handset that you can make calls from. Call someone and make sure that works. If So, you are able to connect to phone networks, and should have no trouble sending or receiving data. If you have a dead line or no sound, check the line and check the power. (its always the easy stuff that is overlooked, just check it and make sure).
2. If this fax machine has computer interface, (usb port or parallel cable port), see if you can scan with it. Drop a document into the scan area and see if the computer can scan an image from the scanner. If the scanner works, you can scan images into the fax machine to be sent to the fax number. (If your fax machine does not have a scan to computer feature, skip this.)
3. if your fax machine has a print from pc feature, try to print a document to it from your computer. If you can print, then the printer works, and you can receive faxes. (if your fax machine does not have a pc printing feature, skip this)
4. Here is how a typical fax machine works. You place the document or image into the scanner feed area. You press a big button that usually says "fax" and then, a screen pops up saying to dial the number. You dial the number and press SEND. once you press Send, the machine will scan the document, dial the number and sing a little dial up modem song awaiting a response from the receiving machine. the receiving machine acknowledges the fax, and the singing is no longer audible (but it continues because the modem song is actually data transmission/reception). after about 20-60 seconds, the fax completes and the call ends. As for the particular model you have, the functions should be about the same, though the buttons and arrangements may be different. FYI, you can send a fax straight from the PC too, if you have a dial-up fax/modem card.

I have the same machine and I can not fax or scan. Do I need special software?

folow the link,it will surely help,its solution provided by hp
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00762521&cc=us&lc=en&dlc=en&product=1153494

Are you using Sharpdesk? first check the firewalls, allow the exception, if that is not it, then from network scanner tool profiles, Change the Port, I believe it defaults to port 4687 - or 4689? (this uses an FTP port,) Allow this port in the exceptions. If the network scanner tool is not running, your machine will not communicate with the PC.

scanners only scan one side printing on the other hand is where you want back to front documents

flatbed scanners dont do multi there individule scans if you want multi conversions by the all in one scanner printer fax this scans both sides prints both sides together

The cartridges problem my be caused by the two retaining springs located under the cartridge resting area at the right side of the printer. I discovered them when I opened up an attemped to clean my A3000. Both springs were broken, an I can't tell where they were attached.