At one time i could hold close to 450 songs on my e250. after the player said it was "refreshing database" 3/4 of my songs were missing. I deleted the remaining tracks but my memory card claims i have used 1.5 mb still and i can only store about 100 songs. please help
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Re: 1.5 mb used with no songs or videos in player
Some data is reserved for Sansa's own files and/or you might have recordings/leftovers in other folders. Best would be to connect as a USB drive and delete all visible content from folders (but not the actual folders). Number of songs supported depends on the format and quality of the file.
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This happens often with Sansa Media Players, your best bet is to delete all your songs off the device, then re-add them again. But this time have your device on hold, which is having the switch at the top of the device pushed to the right side. This will make sure nothing happens while the device is syncing.
If you try to load too many songs onto the player initially, it may take up to an hour to get past Refresh database. Unfortunately, if you shut the player off while it is refreshing, it will more than likely ruin your player. Run the Sansa Recovery Tool or Update the Firmware on your Player as a workaround. Make sure the hold/lock switch isn't activated, just as a safeguard.
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
The folder is hidden. You need to enable hidden files and folders in Folder Options on your computer.
If you have the refresh database failed message often., you will need to format the device.
Best of Luck.
First switch your USB control to MSC. Then turn off your mp3 player and activate the hold icon. Then turn it on while holding the record button with hold icon still being activated. then it will go to recovery mode. Now plug your sandisk into the computer and wait until it says RECOVERY COMPLETE...PLEASE DISCONNECT or when it just says for you to disconnect. This worked on my sandisk, and it hopefully work for you.
ok, mine had the same problem, first go to settings, then USB mode and switch it to MSC, plug it into your computer and it should show up, then format it, this will erase everything but then u can put it back on, after you format it you can switch it back to MTP mode, its alot better, hope i helped